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1654 jobs found for Quality Analyst Jobs Bangalore

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  • and initiating Action Plans for reducing Variance Conducting Quality induction for New Hires Should be able to Identify areas of Improvement and Failure modes of a Project and be able to mitigate action Plans with root Cause. Demonstrates expertise in functional knowledge and the ability to apply them

  • and initiating Action Plans for reducing Variance Conducting Quality induction for New Hires Should be able to Identify areas of Improvement and Failure modes of a Project and be able to mitigate action Plans with root Cause. Demonstrates expertise in functional knowledge and the ability to apply them

  • and superior customer experience of the Customer Connect Team. Job Duties Analyst * Transaction Monitoring (Phone / Email/Chat) * Giving feedback * Prepare MIS/reports * Performing training need analysis. * Process improvement. * Leading and participating in calibration sessions. * Improving performance

  • and superior customer experience of the Customer Connect Team. Job Duties Analyst * Transaction Monitoring (Phone / Email/Chat) * Giving feedback * Prepare MIS/reports * Performing training need analysis. * Process improvement. * Leading and participating in calibration sessions. * Improving performance

  • and superior customer experience of the Customer Connect Team. Job Duties Analyst * Transaction Monitoring (Phone / Email/Chat) * Giving feedback * Prepare MIS/reports * Performing training need analysis. * Process improvement. * Leading and participating in calibration sessions. * Improving performance

  • and superior customer experience of the Customer Connect Team. Job Duties Analyst * Transaction Monitoring (Phone / Email/Chat) * Giving feedback * Prepare MIS/reports * Performing training need analysis. * Process improvement. * Leading and participating in calibration sessions. * Improving performance

  • on the same Take complete ownership of the teams performance Innovate on the training and/or development requirements/ Set expectations on the Quality of work. Basic Qualifications: Good understanding of E-commerce nature of business. Proven track record of delivering on large scale projects involving large

  • on the same Take complete ownership of the teams performance Innovate on the training and/or development requirements/ Set expectations on the Quality of work. Basic Qualifications: Good understanding of E-commerce nature of business. Proven track record of delivering on large scale projects involving large

  • Quality Analyst

    Bask HR

    Bangalore, Karnataka

    Call monitoring, call auditing, coaching and giving feedback to the agents. Providing quality scores,reporting and analysis. Good with QC tools and Techniques. Australian Process,5 days working, 2 week offs ...

  • Experience - Minimum 6 months of quality analysis experience for a Banking Voice Process. CTC - Best in the Market. Notice Period - 7 days Candidates without banking experience please do not apply

  • Experience - Minimum 6 months of quality analysis experience for a Banking Voice Process. CTC - Best in the Market. Notice Period - 7 days Candidates without banking experience please do not apply

  • Need to do Quality Checks of Call Centre Feedback delivery for Monitored calls Should be familiar with Audit sheet Candidate should Know Hindi and English both 6 Days working Sal:25000 CTC + Incentives

  • Need to do Quality Checks of Call Centre Feedback delivery for Monitored calls Should be familiar with Audit sheet Candidate should Know Hindi and English both 6 Days working Sal:25000 CTC + Incentives

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal KNOWLEDGE AND SKILLS (ESSENTIAL) 1) Overview of Internal Audit procedure 2) Familiarity with COPC compliance ...

  • testing) Analyze business requirements and map to functional & non-functional specifications Development of automated test scripts using the latest technologies and best practices Provide quality, process and technical leadership Research new testing technologies, develop cutting-edge automation

  • & accurate QA database. 7) Conduct feedback sessions with Agents. 8) Participate in design of call monitoring formats and quality standards. 9) Compile and track performance at team and individual level. 10) Provide feedback to call center team leaders and managers. 11) Prepare and analyze internal

  • -Proactively attend all the queries, complaints, requests across the companys social media platforms. -Raise issues to the concerned teams and follow up for resolutions -Proactively and continuously keep the customer and stakeholders informed about the status of the problem -High level of individual discretion to ensure customer satisfaction and business success -Build credibility with customers by ...

  • QUALITY ANALYST

    Bask HR

    Bangalore, Karnataka

    5 Days working Saturday and Sunday is fixed off Cab facilities within 25 kms

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