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951 jobs found for Quality Analyst Jobs

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  • Profile - Quality Analyst Location - Mumbai, western Line Job Details Driving Quality Compliance, Process and Product Training for new joinees for Customer Service and Sales Support Quality performance of Corporate Centre Training and certification Reports/ MIS Process Improvement Requirement Qualification - Minimum Graduation (MBA preferred) experience - min 2 years experience in quality (financial industry ...

  • Quality Analyst

    Creative Indian

    Vishakhapatnam, Andhra Pradesh

    Quality Analyst - Must have Min 1yr Exp as a QA in BPO on Papers. 24*7 Shifts

  • 1. To monitor calls and share feedback 2. Ensuring Zero compliance issues in terms of call quality 3. To conduct activities and plan strategy to bring improvement in the teams assigned 4. To start monitoring all teams and department of the organization to improve Quality 5. Call Barging 1. Candidate should be Graduate. 2. Minimum 1 year of experience as Quality Analyst. 3. Candidate should have an ...

  • and live barge-in. Audit calls in any languages are as the quality analyst s study include call quality and product knowledge, as well as whether representatives stick to their standard scripts or not. To check if a customer is satisfied with the results ---- Candidate should have good communication

  • and live barge-in. Audit calls in any languages are as the quality analyst s study include call quality and product knowledge, as well as whether representatives stick to their standard scripts or not. To check if a customer is satisfied with the results ---- Candidate should have good communication

  • Job Details Driving Quality Compliance, Process and Product Training for new joinees for Customer Service and Sales Support Quality performance of Corporate Centre Training and certification Reports/ MIS Process Improvement Requirement Qualification - Minimum Graduation (MBA preferred) experience - min 2 years experience in quality (financial industry ...

  • Job Details Driving Quality Compliance, Process and Product Training for new joinees for Customer Service and Sales Support Quality performance of Corporate Centre Training and certification Reports/ MIS Process Improvement Requirement Qualification - Minimum Graduation (MBA preferred) experience - min 2 years experience in quality (financial industry ...

  • Job Details Driving Quality Compliance, Process and Product Training for new joinees for Customer Service and Sales Support Quality performance of Corporate Centre Training and certification Reports/ MIS Process Improvement Requirement Qualification - Minimum Graduation (MBA preferred) experience - min 2 years experience in quality (financial industry ...

  • are as the quality analyst s study include call quality and product knowledge, as well as whether representatives stick to their standard scripts or not. To check if a customer is satisfied with the results ---- Candidate should have good communication skill both verbal and nonverbal You may forward

  • for performance measurement Should achieve monitoring target Adherence to feedback TAT / target Audit accuracy QA quality score Accuracy and timelines of reports Qualifications REQUIRED Group presentation skills Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision Ability to build rapport with others and create a team environment Strong ...

  • are looking for a Quality Analyst with good knowledge of websites/web applications testing methodologies. Must have skills of bug reporting via project management tools. Conduct regular software audits. Assure the accuracy of programs and software prior to production. Troubleshoot testing failures. Make

  • are looking for a Quality Analyst with good knowledge of websites/web applications testing methodologies. Must have skills of bug reporting via project management tools. Conduct regular software audits. Assure the accuracy of programs and software prior to production. Troubleshoot testing failures. Make

  • are looking for a Quality Analyst with good knowledge of websites/web applications testing methodologies. Must have skills of bug reporting via project management tools. Conduct regular software audits. Assure the accuracy of programs and software prior to production. Troubleshoot testing failures. Make

  • are looking for a Quality Analyst with good knowledge of websites/web applications testing methodologies. Must have skills of bug reporting via project management tools. Conduct regular software audits. Assure the accuracy of programs and software prior to production. Troubleshoot testing failures. Make

  • are looking for a Quality Analyst with good knowledge of websites/web applications testing methodologies. Must have skills of bug reporting via project management tools. Conduct regular software audits. Assure the accuracy of programs and software prior to production. Troubleshoot testing failures. Make

  • and analytical skills on email audits. - Avg experience 1 year in Quality analysis ...

  • handled Conduct Transaction Quality Audits Documents the process related observations and provide feedback to associates on quality standards Initiate and improve the overall quality of the process and Implement improvement action plans Identification of root causes for non-performance Drive Quality

  • evaluation. Report contact handling performance and statistics through daily and weekly reports submitted to the Quality Assurance Supervisor. Conduct remote monitoring sessions with Client, thus completing performance summaries that will be submitted to the Quality Assurance Supervisor and the Quality

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