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  • in the aligned project Ability to coach associates and peers on Quality tools pertaining to the project Is able to understand the impact of individual performance to meet / improve own targets Coordinating with the client on process related issues & updates Ensure Adherence To Process Quality SLA's Listens ...

  • and live barge-in. Audit calls in any languages are as the quality analyst s study include call quality and product knowledge, as well as whether representatives stick to their standard scripts or not. To check if a customer is satisfied with the results ---- Candidate should have good communication

  • and live barge-in. Audit calls in any languages are as the quality analyst s study include call quality and product knowledge, as well as whether representatives stick to their standard scripts or not. To check if a customer is satisfied with the results ---- Candidate should have good communication

  • Providing feedback to agents for improvement areas. Conduct Quality improvement projects Leadership skills, Good analytical & reasoning skills, working knowledge of MS Office applications, excellent communication / interaction skills ...

  • and as a part of continuous improvement -Assist in the development of documentation such as work instructions or task checklists for readiness activities as required -Ensure compliance with client and company policies -Own assist and comply to all SLAs (Cycle time and quality) Requirements: No special physical demands. Major part of work done in office environment. High degree of accuracy and attention to ...

  • and as a part of continuous improvement -Assist in the development of documentation such as work instructions or task checklists for readiness activities as required -Ensure compliance with client and company policies -Own assist and comply to all SLAs (Cycle time and quality) Requirements: No special physical demands. Major part of work done in office environment. High degree of accuracy and attention to ...

  • Pharmaco-epidemiology, etc.) -Attaches/ reviews all letters and queries for appropriateness and completeness. -Oversees all the team resources in the work. -Oversee execution of Quality Control and discrepancy management for outputs -Assist in training for new resources and as a part of continuous improvement -Assist

  • basis. Send NCR and Follow up on Non Conformance and re- audit for the fixes. Monitor daily reports sent by the quality team. Create weekly/monthly/ quarterly reports for various internal teams. Conduct Governance meetings for defect management and Implement corrective and preventive action as required ...

  • any domain) d. Have you developed and/or implemented process improvement solutions for customers? In advisory or consulting capacity e. Have you worked in Quality improvement programs? (defining and developing processes, process audits ...

  • for any task you commit and track it to closure. Excellent communication - Articulate and communicate the nature of the issue and its impact on the delivery or product or customer to development teams & product owners or business analysts ...

  • for any task you commit and track it to closure. Excellent communication - Articulate and communicate the nature of the issue and its impact on the delivery or product or customer to development teams & product owners or business analysts ...

  • the quality standards of the developed products are met. Should be self organized with the right attitude to respond to a change through collaboration and problem solving, both as an individual or as a team. Key Technical Expectations 6 years of testing web applications, web services Review and update test

  • Job Description The primary responsibility of this role is - under general supervision perform the variety of tasks related to catalog quality. This could involve tasks such as checking and/or fixing Metadata, perform quality checks on content, validating image quality, perform checks to qualify

  • Collection, validation, analysis of mutual fund information. Updating the mutual fund information into our databases in a timely manner. Perform quality checks. Communicate with UK and Offshore asset management companies via email/telephone. Provide clarifications to clients queries based Very good written and spoken English communication skills. Good Analytical and Problem solving skills. Ability to work ...

  • independently and deliver the project on time. • Should be capable of handling/guiding a team when required. • Needs to gather and analyze requirements from a technical perspective. • Complete tasks within the allocated time with quality. • Explore and learn new areas. • Reporting to project manager/Team

  • Responsibilities Collection, validation, analysis of mutual fund information. Updating the mutual fund information into our databases in a timely manner. Perform quality checks. Communicate with UK and Offshore asset management companies via email/telephone. Provide clarifications to clients queries based

  • validation, analysis of mutual fund information. Updating the mutual fund information into our databases in a timely manner. Perform quality checks. Communicate with UK and Offshore asset management companies via email/telephone. Provide clarifications to clients queries based on priority and urgency levels ...

  • Traceability Matrix. Work with the Design team to create user interfaces. Partner with the technical leads or Managers to help with continuous improvement of team productivity, product quality, and lead time in delivering value to end users. Work closely with the Development, Data and Software testing teams

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