provided to all WAH program users and off-site users across the enterprises.- Efficient problem resolution and maximize the system availability.- Strictly adhere to the policies/procedures and follow the process.- SLA would be maintained for any issues as per the process.- Should follow the quality metrics
Exp : 4 to 6 Years- L2 and L3 support- Java trouble shooting- Core java enterprise java- Web services- Should be aware of ITIL ProcessLooking for candidates who can join in 30 Days only. No Job hoppers, mandate skills from JD should reflect in your project roles and responsibilities, Tier 1-2
1. Responsible for Support, Build & Development of ServiceNow Processes (IM/SR/PM/CM)2. Responsible to Implementation/ Customer on-boarding on ServiceNow.3. Have experience on ServiceNow Administration and Troubleshooting.4. Should have experience on configuration of multi tenancy architecture. 5 ...
Escalate any deviations from plans to appropriate management (direct manager and change manager)7. Provide input to the Change Manager for the ongoing maintenance and improvement of the Change Management process (ref:hirist.com ...
and maintains knowledge base articles- Create team metrics, homepages and assist with creation of ServiceNow reports- Responsible to use analytical skills in order to investigate and find solutions to problems and improve processes- Communicates and collaborates with team members, all stakeholders and end
complex formula fields, field dependencies, validation rules, workflow rules and actions, approval processes, and reporting and dashboards.- Communicate with admin and development team when necessary to troubleshoot and solve advanced/complex technical issues.- Partner with various internal teams
Ireland, Africa, Middle East, Australia and Asia. Our mission - Change for Performance- encapsulates our commitment to making change happen systemically in terms of people, process, technology, and knowledge for achieving sustained performance for our clients.Job Role : IT Asset and Procurement
organizational span of control - Manage services using supplier and the client implemented ITIL processes and practices - Operate and provide the day-to-day support Project participation in global/local projects as required - Interact with Microsoft Vendor for critical and escalation issues for permanent
on the remote.- Also, the person needs to go for 30 days training with us.- No stipend/payment will be made to candidates during this training period.- Internal Assessment will be done during training which needs to be cleared for further process.- Good communication skill is key to success
Calendar in working closely with the IT release managers from different portfolios across IT and centralizing view of all releases. Leads the effort of defining the IT strategic direction for release management tools for IT to ensure the process requirements of release management are build in. The Release
in Computer Science, Information Technology, Computer Technology *Exposure to ITIL concepts desired but not mandatory. *Excellent verbal and written communication skills in English *Good working knowledge in MS Office tools * Spoken & Written competency in English and Hindi *Willing to work in 24x7 shifts ...
and manages key information such as build and release procedures, dependencies, and notification listsYou and your competencies :- Extensive experience working in an ITIL-driven environment in large global IT organizations- ITIL knowledge and preferable an ITIL certification- Formal training in project
Deep Experience of service support, operation & design processes (ITIL),infrastructure landscapes,implementing and integrating enterprise systems on cloud platforms such as Azure, AWS & SalesForce. Mandatory exp working in Cloud Platform ,Azure, AWS . Deployment & configuration of business solutions and Applications preferably into Azure (Primary) & AWS (Secondary).Govern implementation,Ensure sign off readiness ...
*Should have experience in Application Server, AD Server *Hands on experience on any database, dotnet or share point application *ITIL process, windows server 2003 & 2008 *IIS concepts *Good working knowledge of Telnet/SMTP/Mail Configuration *Good customer interaction skill *Flexible to work in shifts *Client: MNC under Samartha payroll *Candidate should be available within 20-30days to join