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  • To provide first level support to customers over telephone, email, chat etc and resolution of escalated tickets as per agreed quality standards within defined SLAs. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for first call resolution

  • To provide first level support to customers over telephone, email, chat etc and resolution of escalated tickets as per agreed quality standards within defined SLAs. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for first call resolution

  • To provide first level support to customers over telephone, email, chat etc and resolution of escalated tickets as per agreed quality standards within defined SLAs. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for first call resolution

  • To provide first level support to customers over telephone, email, chat etc and resolution of escalated tickets as per agreed quality standards within defined SLAs. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for first call resolution

  • To provide first level support to customers over telephone, email, chat etc and resolution of escalated tickets as per agreed quality standards within defined SLAs. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for first call resolution

  • Looking for Analyst - AR (Collections) for one of our reputed client based in Hyderabad: Position: Analyst Exp: 1-3 yrs Location: Hyderabad The key job responsibilities include the following: - Monthly active participation in cashflow target setting requirements. Actively working towards

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • backup (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • TSS Fresher (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • themselves updated with the help of technical trainings (3.) To process and record accounting transactions as per the organizational policies /guidelines to the process and team they belong to (4.) To provide details for SOP and RCM document update (5.) To provide supporting documentation and information

  • Monitoring) , regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT) , rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

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