* Prior Experience managing enterprise software implementation * Knowledge of ticketing tools such as ServiceNow, JIRA or Confluence * Strong negotiation skills * Ability to coordinate teams across globe in different time zones * * Primary Skills * Problem Management * ITSM
to troubleshoot reports Develop business presentations to communicate the solution to a potentially broad array of functional teams and senior managers Develop and deliver on-going standard reporting/decision support tools as requested by the base of clients Lead/work on cross-functional business solution project
Note: Candidate needs to join in 30 days Max for Global Solution Project. Shortlisted Candidates Discussion is happening on Friday, 22-Dec 2017. Kindly share your availability time slots with resume. Job Description: Core competencies, knowledge and experience: Strong IT delivery management
Key accountabilities and decision ownership: 1. Manage allocated workload within Project Delivery and Build team Responsible for ensuring that all project information held within standard tracking tools and reports is of high quality and up-to-date Initiate project delivery in-line with Project
Design large scale transformation programs Must be able to design & guide implementation teams. Exposure to ITIL & project management skills is mandatory Need to possess good communication & customer interfacing skills Documentation skills is a must
Review performance reports, service improvements, service quality and processes. Provide management and performance reports & Team Roster. Ensuring Call monitoring procedure is managed for Service Desk tools. Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other office related applications. Coordinate the service desk team members in their ...
in analysis, installation, implementation and maintenance of Windows 20008 & 2012 Server Experience in Testing and implementing security patches released by Microsoft.-Patch Management Establish and implement policies, procedures, and technologies to ensure Windows system security. MCSE / MCTS certifications
automation tools in the market Have experience of applying Automation in AMM engagements. Role and Responsibility : Would lead the automation team of India and be responsible for multi cloud service management and automation. Build a team with all relevant skills around Tools like: - Service Now
Senior Manager/ Deputy Chief Manager: Process Assurance & Risk Management (PARM) Overview of Department: PARM is a central assurance unit of Kotak Life Insurance, in charge of internal audits, process reviews and assurance, operational risk management, and information security. The main objective
Experience in working (QA/Support) on Web applications 4. QA & Support certifications will be added advantage e:g: ITIL and ISTQB 5. Good analytical skills 6. Fair exposure to customer interactions & requirement discussions 7. Fair exposure to working with Development team 8. Knowledge of SDLC, STLC ...
The individual has to be extremely time driven to be able to manage overall co - ordination on a timely basis and be able to alert in advance of any perspective delays. Key Accountabilities: - To fill order forms for cloud and hosting products To work with delivery manager / Senior Delivery Manager to understand
The individual has to be extremely time driven to be able to manage overall co - ordination on a timely basis and be able to alert in advance of any perspective delays. Key Accountabilities: - To fill order forms for cloud and hosting products To work with delivery manager / Senior Delivery Manager to understand ESSENTIAL:- GRADUATE GRADUATE/ POST GRADUATE IN PREFERABLY TECHNICAL STREAMS (ENGINEERING
for test strategy in upgrades with migration and transformation oMUST-HAVE (Collaboration and Enterprise Content Manage-ment ( Sharepoint/O365)) 1.Consulting and Strategy for ECM initiatives 2.Ability to define and consult for Cloud migration of ECM suite is a good to have 3.Experience in implementation ...
Maturing various operational processes to increase their efficiency and effectiveness. Good communication and presentation skills Ability to learn new engineering tools and mitigate the risks with the help of those tools Managing the Vendors, assigning the tasks & closure of same Evaluate security
Incidents reduction through problem management Continuous improvement in proactive monitoring Technical Documentation Conduct technical trainings Mentor junior team members Be part of reviews with client as and when necessary The above is not a comprehensive list and could change based on business