or common issues Project a professional company image through phone interaction Provide customers with product and service information Transfer the customer appropriate department if required Eligibility: Candidates with minimum 6 months of Technical support International voice experience can apply
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Support customers across Telecommunication, Financial Services & Healthcare vertical. Conduct needs-based
their trust and confidence and to get a clear picture of their individual needs. Use questioning and listening skills that support effective telephone communication. Answers simple queries swiftly and politely For more complex queries, ask further questions to help gather more information about each customers
Job Description What you'll do: Interact with users through a series of actions and answer all queries, resolve issues via various communication channels (chat, telephone or email). Maintain and update fact sheets and other information about the application. Support the roll-out Must be a graduate in any stream. B.E, B Tech, BCA, MCA would be preferred. Effective written and spoken English communication ...
Technical/Functional exposure to any ERP or Order Management module of any Ecommerce solution Experience of Testing as part of Project Delivery or Operation Support (e.g. Change Requests) Experience of coding in any project/operational support role Understanding of Supply Chain process Good
(Min 15 years with Defense Background (Lt Col/Col) in Defense Procurement Procedure (DPP) will be Desirable) Responsibilities: Manage Software Solution, Customer & Project support pertaining to C4ISR for Defence customer accounts. Prepare and manage Presentations & Demos to prospective customers
1) Writing test scenarios 2) Writing test strategy 3) Test planning 4) Test case development 5) Test execution environment setup 6) Test case execution and send its report to developer and team management 7) Support of live projects 8) Working knowledge of bug tracking tools like MantisBT
We are looking for an ambitious and energetic Business Development Executive to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities and Duties •Cold calling making multiple ...
with Amazon Web Services Operational Area Maintain FAQ / Knowledge Database o Write and publish knowledge articles (HIRO Community) o Creation of Knowledge Items (KIs) for the automation of customer support cases Support customers o questions on how to use HIRO o install HIRO o develop connectors
Data Sources. • Understanding fundamental design principles behind a scalable application • Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system • Creating database schemas that represent and support business
are executed and results are logged Experience of Agile development Methodologies Experience of IDE like IntelliJ IDEA, SOAPUI and tools like Jira, Confluence SCJP certification Deployment and support Provide inputs to Tech Lead on Estimations for the work requests
We are starting a new batch in CAD/CAM/CAE & Automotive Domain training to support the high skill requirements of the Engineering Industry. Our Programs: a. JOB GUARANTEE PROGRAM Software: Catia V5, UG NX b. JOB ASSURANCE PROGRAM Software: Catia V5, UG NX, Hypermesh, Creo Duration: 6 Months
members Build rapport and develop relationships with Campaign Support teams globally Maintain knowledge of new trends, developments and techniques, in paid digital search, display, and social media advertising techniques Incorporate constantly evolving technologies, processes, and publisher requirements
strategies that will drive hard revenue goals and increase positive brand awareness at local and national levels. Continue to develop and strengthen Company’s unique and compelling voice to build brand awareness, relevance, reputation and esteem among target audiences. Create a best in class social media