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  • administrators, documentation engineers, support teams and customer success teams for effective delivery of product. Effective handling and follow up of different customer escalations. Ability to communicate effectively and efficiently within and between teams Experience with working in remote teams Strong

  • Relevant Experience: Min 3 years of experience working on Windows Server Infrastructure and at least 1 year of L2 level support on Windows Sever, Hardware and VMware Educational Qualification: Bachelors/Master’s Degree in any stream (engineering background preferred) with excellent academic track Windows: - Installed, Configured, maintained and have done troubleshooting of Windows Server operating systems ...

  • in ticketing system to ensure notes are kept up to date and problems are pushed to resolution. Performs various network management and administration tasks remotely Manages and maintains the Network Devices health and uptime Monitors and ensures the stability of the network infrastructure Coordinate

  • remotely Manages and maintains the Network Devices health and uptime Monitors and ensures the stability of the network infrastructure Coordinate with vendors in resolving the issue. Escalate and engage needed resources to resolve issues. Assist in reporting of team metrics and score cards. Strong, clear

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