We having opening for WIPRO@ Application Handholding in Pan india. exp:02 yrs/Highly responsive,customer-focused,yet is able to provide a differentiated service response for user requests/issues depending on the application/Coordinating b/w Client
in the Wipro Provided ITSM tool(E-Helpline) • Handle all dealer Application calls landing onToll-Free Number. • Strong knowledge in Web Application & Mobile application Level troubleshooting • Candidate should be flexible to work in shifts 12*7 • Should have strong process orientation & good in executing SOP
virus outbreak Data submission for Daily, Weekly & Monthly summary report For AMC case follow up with Wipro spare cordinator for call closure, With Supervisor approval provide Standby solution to the user. Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related
Should have worked or advised CIOs in any of the 5 named verticals which include Healthcare, Insurance, Telecom, Banking and Hitech. Should be aware of the key IT issues and challenges CIOs and IT leaders are facing in these verticals, particularly in the areas of Cloud, Analytics, Digital and Security. Should have developed or is aware of content creation process from idea generation, topic selection ...