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127 jobs found for Itil It

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  • customer defined levels of Quality in Operations. Good knowledge of Incident & Request Management should be possessing ITIL Know how. Flexible with 24X5 mode of Operations ...

  • capability and technical aptitude to resolve incidents. Customer service skills, high energy levels and meet customer defined levels of Quality in Operations. Good knowledge of Incident & Request Management should be possessing ITIL Know how. Flexible with 24X5 mode of Operations ...

  • or medium/large organization Certification Recommended: CISSP, CCIE – Security) ITIL OEM Technology Skill Set: Firewall- Checkpoint, Palo Alto, Cisco ASA/FTD, Fortinet IPS/IDS – Tipping point, Firepower, Mcafee Web Security – Websense, Symantec Mail Security - Cisco, Symantec AAA – Cisco

  • or medium/large organization Certification Recommended: CISSP, CCIE – Security) ITIL OEM Technology Skill Set: Firewall- Checkpoint, Palo Alto, Cisco ASA/FTD, Fortinet IPS/IDS – Tipping point, Firepower, Mcafee Web Security – Websense, Symantec Mail Security - Cisco, Symantec AAA – Cisco

  • Lead a 3rd Line support team focused on the assure activities supporting all areas of IT Services. a.Complex incident management (Technology and Solution based). b.Root Cause analysis for major incidents and escalated faults. c.Complex delivery in line with agreed SLAs d.Service Management Experience 6-9 years of experience in IT support across multiple locations Skills a.Excellent communication skills ...

  • Lead a 3rd Line support team focused on the assure activities supporting all areas of IT Services. a. Complex incident management (Technology and Solution based). b. Root Cause analysis for major incidents and escalated faults. c. Complex delivery in line with agreed SLAs d. Service Management e. Qualification BSc. (Comp)/BE/MCA. Experience 6-9 years of experience in IT support across multiple locations Skills ...

  • a.Support level SLA b.IT driven Business projects c.Compliance and IT Audit at allocated geographical location d.Service reliability and performance. Manage the motivation and morale within the team, and by ensuring: a. Team management responsibilities are carried out in accordance Qualification BSc. (Comp)/BE/MCA. Experience 6-9 years of experience in IT support across multiple locations Skills a ...

  • Support level SLA b. IT driven Business projects c. Compliance and IT Audit at allocated geographical location d. Service reliability and performance. Manage the motivation and morale within the team, and by ensuring: a. Team management responsibilities are carried out in accordance Qualification BSc. (Comp)/BE/MCA. Experience 6-9 years of experience in IT support across multiple locations Skills a. Excellent ...

  • knowledge of IT and Data Centre process standards including knowledge of ITIL Service Management practices IT service provisioning in the telecommunication industry Well developed technical knowledge across a broad range of IT topics International experience and background in service- and project-

  • that all security controls are implemented as per security guidelines/best practices Preparation various reports - Incident, Capacity & other on weekly/ monthly basis. Knowledge of various ITIL processes Plan, design, build and implement network and security infrastructure based on business requirement

  • that all security controls are implemented as per security guidelines/best practices Preparation various reports - Incident, Capacity & other on weekly/ monthly basis. Knowledge of various ITIL processes Plan, design, build and implement network and security infrastructure based on business requirement

  • that all security controls are implemented as per security guidelines/best practices Preparation various reports - Incident, Capacity & other on weekly/ monthly basis. Knowledge of various ITIL processes Plan, design, build and implement network and security infrastructure based on business requirement

  • and interpersonal skills, able to deal with customers and internal teams to deliver results In-depth knowledge of IT and Data Centre process standards including knowledge of ITIL Service Management practices IT service provisioning in the telecommunication industry Well developed technical knowledge across a broad

  • Should have at least 6 -7 years of experience of working in Helpdesk & managing a team of 5 -6 IT floor support. Manage the performance of services to customers (24 x 7, 365 days per year). Ensure that service levels are achieved in line with contracts and that customers expectations are met Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other ...

  • Should have at least 6 -7 years of experience of working in Helpdesk & managing a team of 5 -6 IT floor support. Manage the performance of services to customers (24 x 7, 365 days per year). Ensure that service levels are achieved in line with contracts and that customers expectations are met Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other ...

  • Should have at least 6 -7 years of experience of working in Helpdesk & managing a team of 5 -6 IT floor support. Manage the performance of services to customers (24 x 7, 365 days per year). Ensure that service levels are achieved in line with contracts and that customers expectations are met Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other ...

  • Should have at least 6 -7 years of experience of working in Helpdesk & managing a team of 5 -6 IT floor support. Manage the performance of services to customers (24 x 7, 365 days per year). Ensure that service levels are achieved in line with contracts and that customers expectations are met Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other ...

  • Should have at least 6 -7 years of experience of working in Helpdesk & managing a team of 5 -6 IT floor support. Manage the performance of services to customers (24 x 7, 365 days per year). Ensure that service levels are achieved in line with contracts and that customers expectations are met Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS Outlook & other ...

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