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  • Installing/uninstalling/ troubleshooting desktop applications, email, AV, etc. Respond to queries from callers; understand users query and provide technical support and assistance; remotely assist all employees or staff with technology problems. Answer staff questions in person or remotely on all company supported

  • management, File server/share management Exchange mailbox administration Network-based printers and multi-function devices Fully documents problem symptoms and captures all relevant system and application information within the IT Knowledge base system. Clear the backlog of the tickets in system Bachelor's Degree or equivalent experience 4+ years of IT experience 3+ years of experience as L1/L2 ...

  • management, File server/share management Exchange mailbox administration Network-based printers and multi-function devices Fully documents problem symptoms and captures all relevant system and application information within the IT Knowledge base system. Clear the backlog of the tickets in system Bachelor's Degree or equivalent experience 4+ years of IT experience 3+ years of experience as L1/L2 ...

  • management, File server/share management Exchange mailbox administration Network-based printers and multi-function devices Fully documents problem symptoms and captures all relevant system and application information within the IT Knowledge base system. Clear the backlog of the tickets in system

  • management, File server/share management Exchange mailbox administration Network-based printers and multi-function devices Fully documents problem symptoms and captures all relevant system and application information within the IT Knowledge base system. Clear the backlog of the tickets in system

  • in the Service Desk ticketing systems Escalate all out of scope issues in adherence of SLA timelines Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. Persistent review of the aging ticket queue to ensure SLA goals

  • and negotiating. Ability to work as part of a team with minimal supervision. High level understanding of business functions and the ability to discern impact of end user requests and defects in IT infrastructure on the business. Demonstrate strong analytical and problem solving skills on workstation, client/server

  • conflict management, and negotiating. * Ability to work as part of a team with minimal supervision. * High level understanding of business functions and the ability to discern impact of end user requests and defects in IT infrastructure on the business. * Demonstrate strong analytical and problem solving

  • conflict management, and negotiating. * Ability to work as part of a team with minimal supervision. * High level understanding of business functions and the ability to discern impact of end user requests and defects in IT infrastructure on the business. * Demonstrate strong analytical and problem solving

  • Understand and interpret the Correct Coding Initiative (CCI) as it applies to charge entry work with CHMB • Reduce denials by correct use of modifiers, mapping, and linking codes with services • Responsible for the processing and discrepancy reconciliation and closing of charge batches across all systems • Dear candidate, A very Good opportunity for Fresher Vacancy for US-Voice Process Requirements: Graduate ...

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