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741 jobs found for Incident Manager Jobs

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  • JOB DESCRIPTION: Logging and dispatching, tracking and monitoring of IT service requests from different customers Assessment of service requests with respect to contractual obligations, completeness and correct allocation of service classes Clarification of service requests with customers and internal staff via telephone or mail Point of contact for customers in all matters regarding the Request ...

  • JOB DESCRIPTION: Logging and dispatching, tracking and monitoring of IT service requests from different customers Assessment of service requests with respect to contractual obligations, completeness and correct allocation of service classes Clarification of service requests with customers and internal staff via telephone or mail Point of contact for customers in all matters regarding the Request ...

  • and the management tools, desktop deliverytools including virtualization, e-mail messaging, mobile devices and mobile platforms, printing). This will include performing the following activities: Maintaining relationship with L3 support teams. Liaison between Incident Control Management and external escalation teams. Knowledge and Skills Requirements: Versed in all aspects of P1Sx Incident Management ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • 1. Experience in any two of the following applications are must. Incident, Problem, Change, Asset and Service Catalog Management. 2. Hands on experience in Javascript, Webservices,Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts ...

  • and corrective Problem Mgt) across all incidents. - Publish all the prescribed reports/dashboards as per the defined timelines - Own and execute all Problem Management matrices like No of problem records, RCA submission with in TAT, No of open Problem Records, Quality of RCA, CAPA tracker i.e. tracking

  • Responsibilities Infrastructure / Application Component Activities: Incidents Communication of critical and high priority incidents Monitoring of tickets and taking the actions necessary to meet Service targets Updating of Incident tickets o User Management - communication / escalation Updating Mandatory - 6-7 years of Experience in Incident and Change Management Experience on Ticketing Tool like BMC ...

  • Job Opening For Service Level Management Analyst Skill: Incident management - ITIL Process Work Experience: 4-7 years ...

  • experience Work with business community to identify operational impacts of call routing changes Manage an enterprise Network Command Center Maintain Incident Logging Tracking Identify call volume trends and average on a weekly, monthly, quarterly and seasonal basis ...

  • Proficient in Incident Handling and Response Experience in security devices management and SIEM like ArcSight, QRadar,Splunk, AlienVault etc. In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc. Experience in threat

  • Proficient in Incident Handling and Response Experience in security devices management and SIEM like ArcSight, QRadar,Splunk, AlienVault etc. In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc. Experience in threat

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