Probe the users to identify the actual root cause of the issue and troubleshoot it with all available resources. Forward technical support issues that cannot be addressed by the Help Desk to the appropriate technician (Level 2 or Escalation Team). Troubleshoot and resolve end-user operating
Providing the IT Service Desktop Support Experience in handling outlook related issues troubleshooting the windows related issues installation is in place for the Remote Deployment Specialist who supports the onsite field engineer. Help standardize process for the installation of systems. Help
Process Name : Technical Support, IT Help Desk, Designation : Technical Support Executive Process : Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process, SME Process ...
Hsbc: Customer support, Account Opening Officer, Case manager, IBM India: IT Help desk, technical Support, Service desk, networking. Mphasis: Banking Process, Td /Indigo Banking. Accenture: Backend Hr, Telecom, finance & Accounts Omega Health Care: AR Caller, Medical billing. Quikr ...
services industry clients. The company was founded by professionals from the Big Four firms with a goal to offer clients a complete solution, both in terms of a technology platform and in-depth subject matter expertise. Our aim is to help financial institutions in minimizing financial risks, operational
functional areas of jurisdiction. Responsible to manage the interface with offshore units for Design inputs and outputs, material supply, BOQ management, Logistics, vendor management for technical issues. Supervise and guide the T&C team in the technical aspect of the project seeking help from the design
The ideal candidate will bring a combination of hands-on management and knowledge and experience in fast paced and growing environments, and should be proficient with NOC concepts and practices Responsibilities Help NOC team to Monitor and support the company's production systems and applications; Assist