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3531 jobs found for Gem It Services Pvt Ltd

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  • Start your career in IT Service Management (Technical Specialist) Role and you will be a single point of contact for all customer transaction and technical issue. You also have an opportunity to move into fully technical roles like Network Administrator, Server Administrator, Windows/Linux, DC Any Graduate and Post Graduate (Excluding Engineers) Excellent communication skills 55% and Above in Graduation or ...

  • Start your career in IT Service Management (Technical Specialist) Role and you will be a single point of contact for all customer transaction and technical issue. You also have an opportunity to move into fully technical roles like Network Administrator, Server Administrator, Windows/Linux, DC Any Graduate and Post Graduate (Excluding Engineers) Excellent communication skills 55% and Above in Graduation or ...

  • streamline existing process for hardware and Software service activities in conjunction with multiple teams across regions. Good/Excellent communication skills

  • quick fixes Understand the various media sources that interface with the Service Desk Champion, implement or support change Identify process efficiencies within the Service Centre and to take corrective action to implement change Discover and document process and procedures which need to be published

  • quick fixes Understand the various media sources that interface with the Service Desk Champion, implement or support change Identify process efficiencies within the Service Centre and to take corrective action to implement change Discover and document process and procedures which need to be published

  • Good technical knowledge of MS Office (2007-2013), all current browsers, basic networking concepts, and proficiency with MS/iOS Operating Systems. Should have excellent problem solving capability and technical aptitude to resolve incidents. Customer service skills, high energy levels and meet

  • capability and technical aptitude to resolve incidents. Customer service skills, high energy levels and meet customer defined levels of Quality in Operations. Good knowledge of Incident & Request Management should be possessing ITIL Know how. Flexible with 24X5 mode of Operations ...

  • as independently *Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment *Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. *Ability to empathize with and prioritize customer needs *Knowledge

  • or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests during the shift. Track the incidents to conclusion in line with SLAs and quality standards; Manage critical customers incidents, associated to customer communication, activities and any appropriate Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS ...

  • or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests during the shift. Track the incidents to conclusion in line with SLAs and quality standards; Manage critical customers incidents, associated to customer communication, activities and any appropriate Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS ...

  • or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests during the shift. Track the incidents to conclusion in line with SLAs and quality standards; Manage critical customers incidents, associated to customer communication, activities and any appropriate Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS ...

  • or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests during the shift. Track the incidents to conclusion in line with SLAs and quality standards; Manage critical customers incidents, associated to customer communication, activities and any appropriate Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS ...

  • or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests during the shift. Track the incidents to conclusion in line with SLAs and quality standards; Manage critical customers incidents, associated to customer communication, activities and any appropriate Intermediate Skills on Ms Exchange / Active Directory services, Win 2013 Serverwith good exposure to MS ...

  • SERVICES, SYSTEM, NET WORKING, LAN/WAN//WIRLESS NETWORKING/ AND CLOUD IMPLEMENTATION,, TROUBLE SHOOTING, , SLAs, OLAs, IT OPERATIONS, INFRASTRUCTURE DEVELOPMENT, GLOBAL OPERATIONS, BUSINESS PROCESS ...

  • to orchestrate and facilitate collaboration across cross-functional and geographic boundaries; customer service mindset; ability to communicate with stakeholders at all organizational levels; ability to apply McKinsey problem solving and communications As a member of the Service Operation Management team ...

  • organizational/compliance readiness assessment and stakeholder analyses. - Leadership for delivery of 24/7 service operations and compliance. Leading and developing operational staff. - Effectively supervise the operations of highly-available complex infrastructure with 24/7 availability of Corporate infrastructure

  • organizational/compliance readiness assessment and stakeholder analyses. - Leadership for delivery of 24/7 service operations and compliance. Leading and developing operational staff. - Effectively supervise the operations of highly-available complex infrastructure with 24/7 availability of Corporate infrastructure

  • organizational/compliance readiness assessment and stakeholder analyses. - Leadership for delivery of 24/7 service operations and compliance. Leading and developing operational staff. - Effectively supervise the operations of highly-available complex infrastructure with 24/7 availability of Corporate infrastructure

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