1- 2 years of experience in international BPO ( handling US / UK customer Excellent oral and written communication skills Work closely with Corporate Individual/Technology team and Operations/Clients. Tagging Incidents / Service Request and recording. Answer calls for inbound internal technical
Manage retention and servicing of existing group insurance clients Handle/resolve queries efficiently on regular basis of clients and brokers Set and monitor clear objectives to achieve the agreed Sales Targets Closely liaise with HO functions like actuaries, claims, operations, underwriting
Single point of contact to the customer Receive calls/incidents, service requests, queries, change requests from users Log Tickets in the Service Desk Tool on behalf of users calling help desk over phone. Log Tickets with the correct category, severity, problem description, & user information ...
Hands on experience in Sales in FMCG / Logistics / Telecom Sector. This role is part of the Sales & Marketing function with the SAMs being the owner of the Revenue & first point of contact for any service related concerns for key Enterprise & Corporate Clients. Should Have Experience in Team
Strong Leader from HR Services Industry only. Taking account of entire P&L/Operations Management. Development of Business, Team Bulding Client Engagement, Account mining & creating Key Accounts, nurturing the existing one, team managing
Business Development for company's product & services Meet clients in their offices & make presentations Handle client inquiries & Follow up for closure Make & send proposals / quotation Achieve Targets Identify & Meet new customers
Lead- Service Performance Analyst Essential duties & responsibilities: (detailed description) Execute ITIL Service Performance Management. Monitor Service Level Agreements across multiple business divisions across the Managed Services. Monitor, analyze and report on trends, make recommendations
refresher trainings when required. Mentoring and monitoring of FLP Staff and their activities. Ensure that the regional project teams are maintaining the highest standards of professional conduct, ethics, integrity and are in control of execution of all their daily operations with empaneled vendors ...
Respond to sales inquiries on Call Cold calling on previous inquiries for lead generation Follow-up & objection handling Close sales & coordinate with operations team for execution Maintain database of Inquiries Reporting & feedback to seniors
be selfmotivator and target oriented. Candidate should have proven experience and excellent track record with medium and large size projects. Should have hands on experience of dealing with US/ UK clients. Managing client relationships, as well as developing new business from clients and handling complete end
Responsible For All On- Page And Off- Page SEO Activities. Perform Keyword Research To Optimize Existing Content And Uncover New Opportunities Perform SEO Analysis For Company/ Client Website And Provide Recommendations To Increase Website rsquos Scope / Potential. Monitor And Evaluate Search
accounts whilst continuing to sell / upsell IT services and solutions from a broad portfolio of offerings. - Collaborate with Cloud Providers like AWS/Microsoft/Google etc and their sales team to drive cloud services sales and also key stakeholders to ensure proper engagement with core teams and customers
Should have work experience into Digital Sales , creative services, Communication, concept selling Should be good at presentation, cold calling Revenue generation, target oriented. Identifies potential new clients and implements plans to convert them to a profitable client Develops and presents
Drafting of press release, media relations, content writing, client servicing, managing events/ press conferences, coordination with stylists, brand collaboration programs, celebrity coordination, preparing communication literature, corporate presentations, digital media planning and strategies
1. Acquiring new clients for Demat & Trading accounts through networking, data base and references. 2. End to end customer relationship management. 3. Meet Non-Trading Customers and activate them. 4. Sell online accounts to customers and encourage them to trade online. 5. Have a customer centric
for Business Development: Random visit to ongoing projects in Mumbai. Demonstrates products and services as deemed necessary by clients and management Schedules appointments and meetings as necessary with Architects / Consultants / Builders. Answers questions from clients Find ways to sell products