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  • Urgent Requirement for Quality Analyst Manager-International BPO-Mohali Should Have Experience in Seven Basic Tools of Quality Auditing a given number of call on a daily basis. Recording the feedback of customer service representative. Collate daily and weekly reports. Should have excellent Exceptional listening and analytical skills. Experience in analyzing data and making recommendations to senior ...

  • Interaction with foreign Buyers ,To get orders and Export. Negotiation with Vendors, Sales,Dealing with Overseas Clients. Explore the potentials overseas marketing of Latin America Europe and Middle East, anticipate foreign clients.Monitoring customers complaints, coordination with quality department, monitoring post marketing surveillance. Making and implements brand building strategy at word stage/venue

  • team, Key internal Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support. Primary responsibility is to ensure that knowledge Management activities are taken Call Center Training Training Delivery Customer Service Operations Instructional Design Content ...

  • Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support. Primary responsibility is to ensure that knowledge Management activities are taken care of. This includes Call Center TrainingTraining DeliveryCustomer Service OperationsInstructional DesignContent ...

  • for all that the team undertakes - includes engagement and communication projects. Manage projects from concept to completion - namely requirement gathering, detailed planning (including contingency planning), and final execution. Partner with Senior leaders and customize the team's plan/strategy Employee communication Employee engagement Engagement management Internal Communication Communication ...

  • Urgent Requirement -International BPO-Assistant Manager-Team Leader-Operations Handling a team of Executives . Manage day to day center operations in the absence of Call Center Manager. Look after attrition and shrinkage target of the team Meet Service Level Matrices Meet or exceed all performance Good/Excellent comm. skills Well aware of operation parameters AHT/ Attrition/ Shrinkage/ Occupancy/ Manpower ...

  • Urgent Requirement -International BPO-Senior Manager-Team Leader-Operations Handling a team of Executives . Manage day to day center operations in the absence of Call Center Manager. Look after attrition and shrinkage target of the team Meet Service Level Matrices Meet or exceed all performance Good/Excellent comm. skills Well aware of operation parameters AHT/ Attrition/ Shrinkage/ Occupancy/ Manpower ...

  • Urgent Requirement -International BPO-Team Leader-Operations Handling a team of Executives . Manage day to day center operations in the absence of Call Center Manager. Look after attrition and shrinkage target of the team Meet Service Level Matrices Meet or exceed all performance goals. Good/Excellent comm. skills Well aware of operation parameters AHT/ Attrition/ Shrinkage/ Occupancy/ Manpower Planning. Bpo ...

  • with quality and within budget Define the features of the product or desired outcomes of the project. Governance report on Monthly basis People Management and work with teams to maintain / improve team moral Track Agile statistics per release and report on progress Day-to-day project status with Delivery team Scrum Experience Organize and facilitate project planning, daily stand-up meetings, reviews ...

  • 24. Taking transaction to closure 25. Taking care of associate needs of events, stocks etc. 26. Creating all reports required by the client and management Excellent interpersonal skills High level of organization Ability to motivate others Good sense of advertising and marketing strategies Professional demeanor

  • > Support Project Activities as per Project Requirement > Assist Project Managers Project Administration > Coordinate to Solve Technical & Operational Issues > Maintain all Internal Project Documentation > Maintain DPR on Daily Basis

  • in terms of any operational challenges/ managing account/footfall etc. Working out options along with VLEs/ business partners should earn to get the business viability. Motivation of VLEs/Partners MS Office, Knowledge of Punjabi language(Spoken & Written) is essential Experience: 3-5 years of experience ...

  • manage project expectations with team members through the establishment and implementation of an effective communication strategy Conduct project reviews to assess outcomes of projects, against established baselines, and to evaluate effectiveness of project management practices. Accountable for project Solid understanding of software development life cycle processes including requirements gathering ...

  • We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales Proven working experience of 4-5 years as a business development manager, or a relevant role in an IT ...

  • an awareness of global regulatory reporting obligations and organizing workload to ensure compliance with internal and regulatory timelines for report submissions; Maintaining records in compliance with guidelines and SOPs

  • technical tools such as Dexterity and .NET is an asset. • Experience with Microsoft’s database technologies including SQL Server, SQL Server Management Studio, SQL Server Profiler, and writing SQL queries or/and stored procedures. SQL Server reporting services experience is an asset. • Experience Education and Experience: • University degree in computer science or finance-related field. • 2+ years’ experience ...

  • and central Processes function. Report periodically to the concerned region management and Head Processes on areas of process noncompliance, deviations, controls improvement with relevant recommendations. Provide guidance and assist the concerned teams for processes & controls implementation and enhancement. CA / MBA /MHA with 8-10 years of experience in Healthcare / Service industry in Processes, Controls ...

  • and central Processes function. Report periodically to the concerned region management and Head Processes on areas of process noncompliance, deviations, controls improvement with relevant recommendations. Provide guidance and assist the concerned teams for processes & controls implementation and enhancement. CA / MBA /MHA with 8-10 years of experience in Healthcare / Service industry in Processes, Controls ...

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