Customer Support Managers at Crossover are excited about their mission to deliver world-class service and develop people at the same time. Our Managers are experts in analyzing data to improve performance. These elite coaches are the driving force behind Crossover’s success. Customer Support To be a great candidate for the Customer Support Manager position, you must have the following skills ...
position, and therefore superb written and verbal communication skills are vital to success. Our agents must be able to communicate effectively and professionally with our customers while utilizing their technical experience and knowledge to resolve issues to reach high-quality service. To excel in this position you will need to: Have strong English oral and written communication skills +2 years as a ...
systems / resources to answer ALL questions in regard to ALL products / services offered since 1997 including how they work, pricing and availability. Payment Assistance - Utilize multiple resources to assist customers, including those suspended, with payment questions, arrangements and options. Technical
Make telephone calls to prospects. Keep accurate and detailed records of calls made and results achieved. Achieve specified targets. Understand and manage personal performance on a daily basis. Maintain confidentiality. Record details of opportunities and lead notes. Should have
i. Complaint Management. ii. Solving Customer queries. iii. Using process knowledge in replying to customers. iv. Maintaining quality standards. v. Effectively meeting the SLA parameters as set vi. Ensuring data security - proprietary data of customers vii. Meeting SLAs & maintaining Quality
Candidates with good communication in English, Hindi and Telugu are preferred. Qualification:Any Graduate Experience: nbsp;1 to 3 yrs. Salary: nbsp;As per current industry standard Role: nbsp;Customer Service Key Skills: Excellent communication skills and strong telephone etiquette. Proven
and vigorously represent those needs back to engineering, service delivery, sales, and marketing to help accurately develop services, products, and methodologies. The successful individual will be expected to develop specific product management and product marketing plans and activities for our managed services
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively have experience in hotel and resort industry
To manage/ maintain KPIs and Service Quality at PAN-India level for SME+TC+Carrier business in the specified region. The objective of this role is to control and monitor performance of KPIs and SLAs of customer services served through wireless and wireline network and to achieve Revenue / EBIDTA
We are looking for an experienced Customer Experience Manager to provide excellent customer service and to promote this idea throughout the organization. Your expected to build long lasting customer relationship that create deep customer satisfaction and product adoption. Responsibilities: Team
Position Summary: The CMDB Engineer is responsible for managing a controlled environment around IT Configuration, establish a reliable source of CI data, and provide the linkage to IT Service and Configuration Management in ServiceNow. This controlled environment effectively captures and manages
Job Summary: Responsible for assigning and supervising all operational activities as undertaken by CBRE at site. Ensure smooth working at site through organizing, directing, managing and evaluating operations in areas of facility and management support services such as facilities management
To lead a team of branch staff for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, asset quality of portfolio ...
Recruiting and Managing team of Agency Development Managers. Responsible for capacity building at branch level, support in building capacity, ensuring the training requirements for all the teams are being met at branch level. Maintain high morale and engagement levels of the teams by providing
and advising customers on their overseas immigration and visa needs. • Meet the assigned targets Desired Skills and Experience • Minimum six months experience. • Prior experience in Overseas Immigration / Sales, or Counselling. • Ability to communicate effectively and concisely to customers • Excellent problem-solving and customer service skills. • Familiarity with computers and the internet. • Sales oriented and ...
Responsible for managing and growing key accounts business. Mining for additional business through continuous client engagement and client servicing. Develop deep relationships with sales & marketing team of Builders and residential marketing agencies. Effectively understand the needs
stakeholders Analyze the brand and category performance and recommend required actions for fast moving and slow moving styles Review and ensure adherence to the standards of customer service Follow up and ensure all customer issues and complaints are resolved as per defined timelines Manage and guide - This is for our Bangalore / Chennai/ Hyderabad stores - Candidate Should be a Graduate - From Premium ...