information to customers. Follow up for road permits and supply related documentation. Credit note and claim settlement. Customer complaint resolution. Mandatory documentation for Audit Purpose. Daily Call with Planning Central CS on Order fulfillment and escalations and discuss open issues CSA Management
# Generate leads through various sources, # Visit the customer, give a presentation (explain about services/products offered), # Furnish the rates (if needed give a proposal), # Negotiate & close a deal, # Submit a receipt to customer,Handing over the money in office. Qualification is not the issue,but some work experience of marketing would be great ...
Audits- Process/Transactional Level , Overall MIS g. Deliver high quality service through all touch points for the Clients/Investors h. Effective budget allocation and management of overall cost of service Customer Service, churn management, customer service operations and service operations 2. Customer
for degree. Should be able to organize events and/or sessions/recordings to increase product awareness and knowledge of MS Products for internal customers. Working knowledge of SharePoint is good to have. Ideal candidate must have zeal to learn new IT products and technologies ...
1) Receiving and making outgoing calls to existing clients across India 2) Interacting with both active and inactive clients for reactivation and recommendation 3) Resolving market related queries of the clients 4) Guiding clients for their trades in commodities 5) Closely work with research team to disseminate the market information to clients 6) Encouraging clients for online trading
1) 6-24 months of experience in international contact center as customer service agent 2) Excellent communication skills 3) Flexible to work in night shifts 4) Must have experience in customer service process with CSAT as performance metric 5) Must be ready to work in voice process ...
to Hyderabad. Industry Type : IT Software Exp : 1 -2 yrs Location : Hyderabad Job Type : Full Time Responsibilities Generating new ideas and developing effective content for Websites and application which is unique, factually 100% original content for the reader Create original content for Website, Any Graduate or Post Graduate with experience in content writing Technical skills - The technical writer needs to ...
Overseeing the Spare part function & Controls Commercial and Process adherence Implementing systems and process as laid by the Head office. Liasioning with HO functions like, Commercial, Logistics, Category, IT, HR, Training & Legal for various requirements. Driving Customer Satisfaction and ensure
of the Service team to properly manage customer inquiries and escalate when appropriate. Research required inform using available resources; Follow standard processes and procedures; Identify and escalate priority issues to the pertained teams; Problem solving ability identify and resolve; Basic technical skills
Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users. Analyze and resolve incidents and service requests regarding use of application software or hardware. Document every incident and support
Does online training for customers assigned. Receives, processes and verifies the accuracy of orders from customers utilizing the organization's internal CRM/mainframe systems. Initiates required action for response to customer service requests for issues/problems, and communicates changes
Technical Support to the clients through Non Voice Process. Communication and interpersonal skills\ Very good knowledge of computers and internet International Call Center experience Excellent command over written and spoken English with fluency
Service - Proficient in Ms office. -Responsible for providing customer support to clients and building customer relation - Handling customer queries - Need to ensure prompt resolution of customer - Handling emails and to coordinate with Departments. - Escalate issues to Manager CC - Follow up are done promptly regarding Queries. - Maintaining data and making reports
Requirements :- 1. Deliver sales results through exceptional outbound sales : Exceed or Meet monthly sales goals . 2. In a business development role, identify and solicit business from new and existing customers. 3. Creation of plans and schedules in order to accomplish objectives. 4. Plans
Generating Lead and Customer Data Base Making Cold Calls & Follow up the Renewal data Maintain Good relationship with Motor and Health and All LOB related Clients & Customers. Excellent Customer Oriented attitude & Service. Exp: Fresher/Any Direct Sales exp Qualification: Inter/ Degree/PG
Maintain and manage customer records and database Interact and guide customer requirements. Plan and execute service visit programmes Record and document Administrative requirements Independent in English Correspondence Maintain Accounting information Preparation of monthly MIS reports as per