1- 2 years of experience in international BPO ( handling US / UK customer Excellent oral and written communication skills Work closely with Corporate Individual/Technology team and Operations/Clients. Tagging Incidents / Service Request and recording. Answer calls for inbound internal technical
Respond to sales inquiries on Call Cold calling on previous inquiries for lead generation Follow-up & objection handling Close sales & coordinate with operations team for execution Maintain database of Inquiries Reporting & feedback to seniors
Route the calls to the appropriate support team and vendors for resolution. Escalate issues / tickets which are going beyond the agreed service levels. Escalate issues pertaining to vendors’ non-performance or delays. Escalate issues pertaining to users’ non-availability or non-cooperation. Track all
calls/chats with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call or chat. Skills : Good communication skills Polite and customer service oriented Exhibits patience and empathy to resolve customer queries
To greet incoming patients or their representatives and to record complete information required for registration and admission. To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital
invoice to customer Understanding on master data relevant to SAP CS and use of different fields in the master data for the CS processes Equipment master setup, tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition Knowledge
E-GRADUATE FRESHER/UG WITH 6 MONTHS EXP S- UK SHIFT S-GRADUATE UPTO 24K FOR EXPD/UG 20K FOR EXP L-WHITEFIELD 2)OSB (BANKING VOICE PROCESS) ELIGIBILITY--Graduate with 6 months Collections voice experience TIMING-12.30 TO 9.30 FIXED SALARY--UPTO 4.5L 6 MONTHS CONTRACT ...
Urgently required fresher Undergraduate/Graduate with excellent communication skills with Good Knowledge on MS Excel and MS Office etc. Candidate should be Excellent Communication skills. Preferring fresher Interested candidate may walkin
Rounds of Interviews : HR Round & Manager Round Engaged in handling calls of Enterprise & different business units (Internal & External) Provide World Class Customer Service. Should be flexible with rotational Shifts. Graduates or Undergraduates fresher or with BPO experience (0-5yrs ...