i. Complaint Management. ii. Solving Customer queries. iii. Using process knowledge in replying to customers. iv. Maintaining quality standards. v. Effectively meeting the SLA parameters as set vi. Ensuring data security - proprietary data of customers vii. Meeting SLAs & maintaining Quality
Customer Support Agent (International Support) will address any and all customer service issues promptly. They will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support
Stock Allocation issue that requires a customer contact - Manage Delivery Creation issue in collaboration with Order Filtering and/or ICC(Interface Centre of Competence) - Contact the customer and propose a resolution in case of Transportation issue related to Load Optimization, Carrier Selection ...
and vigorously represent those needs back to engineering, service delivery, sales, and marketing to help accurately develop services, products, and methodologies. The successful individual will be expected to develop specific product management and product marketing plans and activities for our managed services
Key Responsibilities Areas: 01. Responding to all customer inquiries/query through email / call. 02. Handling and solving customer complaints. 03. Taking required actions on customer feedback. Requirements : 01. Good communication skills both verbal and written. 02. Knowledge of MS-Excel
E-GRADUATE FRESHER/UG WITH 6 MONTHS EXP S- UK SHIFT S-GRADUATE UPTO 24K FOR EXPD/UG 20K FOR EXP L-WHITEFIELD 2)OSB (BANKING VOICE PROCESS) ELIGIBILITY--Graduate with 6 months Collections voice experience TIMING-12.30 TO 9.30 FIXED SALARY--UPTO 4.5L 6 MONTHS CONTRACT ...
Urgently required fresher Undergraduate/Graduate with excellent communication skills with Good Knowledge on MS Excel and MS Office etc. Candidate should be Excellent Communication skills. Preferring fresher Interested candidate may walkin
1. Deliver outstanding customer service experience 2. Manage customer queries by various communication channels (email, phone) 3. Troubleshoot customer issues/problems 4. Implement creative ways to improve our customer relationships 5. Collaborate with technical team and engineering team to solve
Will be involved in entire delivery of the project Responsible for on-time delivery of projects Ensure adherence to PageTraffic's quality standards Coordinate with other system owners and leads Monthly Reporting Tasks management and timely deliveries