1- 2 years of experience in international BPO ( handling US / UK customer Excellent oral and written communication skills Work closely with Corporate Individual/Technology team and Operations/Clients. Tagging Incidents / Service Request and recording. Answer calls for inbound internal technical
for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer requests Continually maintain working knowledge of all company products, services and promotions. Make recommendations based on customer
goods receipt, integration with SAP Sales Order processing and Finance aspects to track costs of service and final invoice to customer * Understanding on master data relevant to SAP CS and use of different fields in the master data for the CS processes * Equipment master setup, tracking
Respond to sales inquiries on Call Cold calling on previous inquiries for lead generation Follow-up & objection handling Close sales & coordinate with operations team for execution Maintain database of Inquiries Reporting & feedback to seniors
Follow up with the property management department on issues concerning facilities. Weekly, Monthly and quarterly reporting and timely inputs for reviews and reporting Any other city level responsibility relating to customer service arises from time to time ...
calls/chats with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call or chat. Skills : Good communication skills Polite and customer service oriented Exhibits patience and empathy to resolve customer queries
of customers issues and follow problems through to resolution Influence future lifetime value through higher product adoption and overall health scores Product around driving product roadmap Maintain an orderly workflow according to priorities
Experience: Min.- 1 to 3 years of related Auto dealing candidate Customer Service Responsibilities list: Managing incoming calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide
To greet incoming patients or their representatives and to record complete information required for registration and admission. To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital
effective quotations & literature to customers. 6.Negotiate strongly and clarify company terms and conditions. 7.Close orders and collect customer payment promptly thereafter. 8.Research the market for new opportunities. 9.Attend trade shows & conference. 10.Continuously increase product and application
Business Development for company's product & services Meet clients in their offices & make presentations Handle client inquiries & Follow up for closure Make & send proposals / quotation Achieve Targets Identify & Meet new customers
and operations. To build a profitable portfolio. Skills and Competencies Strong customer focus Strong commercial and business acumen Knowledge of financial services industry Good communication and 'people skills' ...