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  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • the business needs. Conduct Communication, Voice and Behavioural training for new hires and frontline advisors on the floor. Facilitate customized programs to ensure customer focus. Interact with Operational and Quality teams and managers to identify gaps and propose solutions. Identify business improvement Candidate Profile: 1 to 3 years of coaching experience or related experience or equivalent ...

  • will be responsible for Training and improving the communication skills of the employees and improve the quality of the agents for the contact center. The incumbent on this role will have the ownership and accountability of Monitoring & Coaching of Agents on V&A (Pronunciations, Syllable Stress, etc. ), Grammar (SVA, Ability to manage a large group of audience/ participants. Ability to interact effectively ...

  • reviews with the coaches of their team performance and report to the Sr. Manager Conduct weekly and monthly meetings to facilitate best practice sharing, address coaching, admin and other contingent issues Participate in bi-weekly calibrations Present a quarterly business review of coaching operations Candidate Profile: Proven Experience of 5-7 years as a Communication Specialist Good Organizational ...

  • reviews with the coaches of their team performance and report to the Sr. Manager Conduct weekly and monthly meetings to facilitate best practice sharing, address coaching, admin and other contingent issues Participate in bi-weekly calibrations Present a quarterly business review of coaching operations Candidate Profile: Proven Experience of 5-7 years as a Communication Specialist Good Organizational ...

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