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  • Communications Projects and Service Improvements for the IT Department. The role will include 3rd line support and upgrades as required. Job Description : Key Responsibilities and Accountabilities : - Work as part of a team to deliver projects and service improvements for the Unified Communications services including but not limited to Exchange, Skype for Business, and a variety of other telephony systems ...

  • 3.5 + years of experience in Customer support services. 3.5 + Years of experience in managing International Customer over call/face to face. 3.5 + years of experience in international Business operations is must. Person should have excellent comms. skills & flexible attitude. Good at delivering

  • repository and data services to Users of the system 7. Establish rules and procedures for data sharing with upper management, external stakeholders 8. Lead a team of Java & DB engineers to enhance and maintain the platforms 2. Team Management Must have worked in cross functional team as Individual Technical Skills Required: Must have Regular B.E./ B.Tech. / MCA Degree from Reputed College Proven experience in ...

  • Handling HPSM9 and service now tool for Incident management and requests management/ handling EUS/Maintain agreed SLA and Breached justification reports/Prepartion of MIS Daily-Review with Client/ Process improvement/Vendor MGMT/handle team of 35

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