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  • Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs

  • Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs

  • Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs

  • Monitor calls/emails/chats on Communication, Soft Skills, Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data, Compliance, Communication & Process related data. Prepare & implement action plans. Analyze the coaching / training needs

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • and development Job Requirements: Should have at least 1-2 years of communication coaching / classroom training experience in contact center industry Job Characteristics: Customer Service Attitude CE/Process/Compliance knowledge & orientation Conflict resolution skills Some basic understanding of CEC audit ...

  • on the overall business approach. Keep a watch on the sales trends, on analysis of sales data to interpret the right positioning of products, right products to be introduced and also the ones that need to be sustained in the market for a longer term. Involve regional teams in target setting exercise, making them

  • on the overall business approach. Keep a watch on the sales trends, on analysis of sales data to interpret the right positioning of products, right products to be introduced and also the ones that need to be sustained in the market for a longer term. Involve regional teams in target setting exercise, making them

  • on the overall business approach. Keep a watch on the sales trends, on analysis of sales data to interpret the right positioning of products, right products to be introduced and also the ones that need to be sustained in the market for a longer term. Involve regional teams in target setting exercise, making them

  • on the overall business approach. Keep a watch on the sales trends, on analysis of sales data to interpret the right positioning of products, right products to be introduced and also the ones that need to be sustained in the market for a longer term. Involve regional teams in target setting exercise, making them

  • on the overall business approach. Keep a watch on the sales trends, on analysis of sales data to interpret the right positioning of products, right products to be introduced and also the ones that need to be sustained in the market for a longer term. Involve regional teams in target setting exercise, making them

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