procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep
Sales forecasting, planning and target achievement as well as Market Development Managing the sales and collection in DTR mode with the Agent. Responsible for the development of business from Key Brand Outlet and Multi Brand Outlet as well as the successful execution of Sales bookings Conference
Identification & appointment of Fabricators /agents to service project customers Tracking of competitors activity Maintaining, tabulation and trend analysis of the demand of various products To provide solutions to architects and project management consultants that drives value for proposal. 2. Responsible
activities with respect to promotions, schemes, sales & marketing strategies. 11. To motivate wholesalers for sales promotional activities like Apparel display, mini conferences. 12. Kept track of customers /dealers/ agents information, send reports & forecast future trend in their needs / behavior ...