Customer Support Architects combine technical acumen with their exceptional verbal and written communication skills. They strive for high-quality scores by working through complex issues and challenges that come with solving support issues. Apply now to start your long-term career path with us and shape Candidate Requirements To excel in this position you will need to: +2 years as a front-line agent ...
with flexibility. This is a role that can lead to endless opportunities for your career in the customer success domain. As a Call Center Concierge, you will speak to our clients and help them purchase products by providing detailed information, solving problems, setting appointments and next steps.The candidate Candidate requirements: Must be 18 years of age or older High School Diploma or equivalent ...
1- 2 years of experience in international BPO ( handling US / UK customer Excellent oral and written communication skills Work closely with Corporate Individual/Technology team and Operations/Clients. Tagging Incidents / Service Request and recording. Answer calls for inbound internal technical
to use web frameworks like Flask to build and deliver APIs Must be well versed with API delivery using REST to provide platform for API consumption Flexibility to work in shifts for 24x7 supports Co-ordination with multiple stake holders / Third party Vendors for break-fix. Must be able to lead
Respond To Customer Queries Over Email and Chat Deliver high quality and timely resolutions to problems. Track and manage resolution of software deficiencies on customer's behalf. Candidates should have decent communication skills The Chat Operator must write fluent English Candidate Must
Capable of working flexible hours under aggressive deadlines Flexibility to work in rotational shifts to provide 24x7 support for global customers Ability to collaborate with other team members working from other locations Must have strong technical foundation and problem-solving skills Self-starter
to automate common operational tasks. Provide support for 24x7 customer-facing networks (shared responsibility). Strong knowledge of network services and web application infrastructures in a Management of network access control systems including host-based firewalls (primarily ipfw) and Cisco network