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  • in Operating Systems (Unix/Linux). * Technically proficient in Databases (HANA, Oracle, SQL server - any of the databases). * Significant system administration experience in SAP production system environment. * Should have offshore experience of working for global customer. * Good written and verbal

  • information clearly via phones or other communication tools remotely. Strong interpersonal skills sufficient to conduct business with others in a diplomatic and professional manner. Ability to interact positively, clearly, and professionally with customers, peers and upper management. Flexible, open minded ...

  • will apply attained experiences and knowledge in solving routine to moderately complex problems. Interaction: o This individual interacts primarily with peers, manager, and director level employees within the function and the technical team on assigned shifts. There may be communication with employees

  • Qualification: Any Graduation / Undergraduates, Diploma can apply with technical support experience. Role - Senior Technical Support Associate) Level 1 International Voice Process *Should provide technical resolution or troubleshooting to the Customers/ clients *Answers basic questions on call

  • the Time 24.Formulating Reports-Cost Analysis, Daily Sales Reports, Breakage Analysis, Expense statement, daily/weekly/monthly profit and loss Report to determine future action 25.Month end closing of crockery, cutlery, raw Material items 26.Taking briefing of staff before staffing each Shift 27.Making KRA reports

  • mailbox and ticketing in ITSM tool. Receiving customer calls and logging tickets in ITSM tool. Event management for the tickets, following up with internal teams, customers and vendors. Responsible in meeting resolution SLA. Prepare reports - daily/weekly/monthly reports. Follow up with customers

  • Process:- Zomato (Inbound) Salary :- 9k to 12k Inhand Shift :- 24*7Male/Female both can apply Qualification :- 12th passed ...

  • complex problems to higher level of expertise within organization. Key Qualifications: *Excellent verbal and written communication-mandate. *Willingness and ability to work in shifts (24 x 7). *Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.) *Excellent judgment skills to be able

  • by empathizing with their problem in words, proactively understand their needs and respond promptly -Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely -Highlight the noise in the social space to the key stakeholders within the organization

  • of customer service principles and practices • Problem solving ability. • Good typing speed (minimum 25 wpm with 90% accuracy) • Customer service orientation. • Spoken Hindi communication (Mandatory) • Willingness to work in shifts (Flexible to work in 24 x 7 environment) • Responsible

  • Fresher 14k, Exp 19k o Expedia UK Process – Fresher 16k experience 21k o Expedia Air – Fresher 18k experience 24k o Hiring for Major Non Voice programs with salary of 14 to `18k • First Source – 10th Standard ok , Fresher 15k Exp 27k with 1 way can

  • Role:Customer Support/Tech support Customer focused, Catering to customers queries and providing apt resolutions Ability to work in 24/7 kind of work environment with night shifts 5 days working and any 2 days off Qualification - Undergraduate/ Diploma/Graduate/Post Graduate. Excellent

  • • Escalates complex problems to the Remote Support Engineering staff or Field Engineering. • Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees. •Desktop and Laptop

  • with vendors. Ability to be on-call 24X7 including select holidays and High-volume events. Experience and Requirements: - 10+ years of hands on management of high-performance systems involving technologies like SSO, Tomcat, Weblogic, Oracle, virtualized infrastructure, security, automation, multi-tiered

  • We are looking to hire operations engineers to set up and run our cloud infrastructure and data warehouse. You will have experience with cloud deployment, customer provisioning and cloud operations. AWS experience is particularly desirable as is experience maintaining a data warehouse. You

  • 24x7 and puts processes in place for a 24x7 environment for the long term Comfortable with start-up environment - responsibilities will change rapidly & candidates need to be comfortable with it Comfortable working with highly demanding customers & execs globally Required skills Experience

  • based at Noida and Chandigarh running 24x7. Our continuous growth has been made possible by the result of livewire, energetic and focused IT workforce of more than 1200 highly competent professionals who have worked extensively in the areas of Application development and support, E-learning ...

  • Experience: 2+ Roles & Responsibilities: Handle Incoming requests from the customers on calls. Excellent English-speaking skills Basic Computer Knowledge. Efficiently gather complete information to access and fulfill customer need. Excellent verbal and written communication skills Flexible

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