Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Leading a team of competanant Sales & recovery executives. Providing training , guidance and motivation to enhance their quality and productivity.

Ensure Gold Loan targets of the branch are met month on month. Smooth Process of Gold loan is done at the branch. To maintain Zero NPA of the branch.

Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Providing quality of experience that will ensure retention and positive…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Working jointly with the Branch Manager / Branch LGs on Business plans • Driving and motivating the branch staff along with Bank RM and providing support for…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

To ensure system Security Investigate customer complaints and analyze, send response and resolve the same under intimation to seniors.

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Ensure high customer satisfaction level by proactively…

To ensure system Security Investigate customer complaints and analyze, send response and resolve the same under intimation to seniors.

Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all…

Migrating branch customers to use our wide range of direct banking channels for various requests Ensure that the customer query are attended to and resolve the…