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155 jobs found for Customer Service / Call Centre / Operations / Data Entry in Mangalore

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  • Inbound / Outbound Roster management , Shrinkage, Attrition AHT, Quality, Hands on exp-MS-Office applications like Word, Excel Handled Team size - 10 to 15 agents Dialer - Genesys, aviva or aspect

  • Work experience in Text Mining, machine learning algorithms, R and Python, CRM analytics, NLP, Good communication Skills

  • *On paper Team Leaders candidates should apply. *Responsible to deliver defined Team KPIs (Business Targets) *Ensures his/her team operators are delivering individual outbound/Inbound calls target, Call Done, Conversion, leads & Tickets closure etc

  • Qualification: Graduation is must Requirements: NISM-VA/AMFI certified(mandatory) Excellent communication skill Good computer skill and positive attitude Salary: As per Industrial Standard Experience required: Atleast 5 yrs in Asset Manageement Co in Customer Service

  • Designation:- MIS Analyst Qualification:- Any Degree Expereince:-3-8 years in Advance Excel and Good in preparation of reports, MS Word,Dash board preparations ...

  • Candidate should have exposure with French language expertise. Understands the process in-depth. Performs end to end activities of the process as per the guidelines defined in Standard Operating Procedures, adhering to process SLA's. Responsible for maintaining up-to-date knowledge of the process by following all the updates and changes in the process. Perform quality check for the entire process ...

  • Service Desk/l1

    Best RPO

    Mangalore, Karnataka

    Provide hardware / software / network problem diagnosis / resolution via telephone global calls /email/chat for customers end users Should be ready for 24*7 shift Very good in communication Provide level 1 remote desktop support and perform other activities based on SOPs Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution Route ...

  • Service Desk| L1

    Best RPO

    Mangalore, Karnataka

    *Provide hardware / software / network problem diagnosis / resolution via telephone global calls /email/chat for customers end users. *Provide level 1 remote desktop support and perform other activities based on SOPs. *Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution. *Route problems to internal 2nd and 3rd level IT support staff ...

  • Minimum eligibility criteria to apply to this position: Age: 18 to 40 years of age Education / Qualifications: 10th 12th Graduate Post Graduate (Except LLB / Chartered Accountant / MBBS / ICWA) Travel boundary limits : Candidate should be residing within the local transport limits Cabs provided KEY RESPONSIBILITES: Answers incoming customer calls with a friendly and positive manner and provides outstanding ...

  • HIRING FOR VOICE AND NON VOICE POSITION SUMMARY CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer calls with a friendly and positive manner and provides ...

  • CUSTOMER SERVICE NON-VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer calls/chats with a friendly and positive manner and provides outstanding service to ...

  • POSITION SUMMARY CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: o Education / Qualifications: o 12th o Graduate o Post Graduate (Except LLB / Chartered Accountant / MBBS ...

  • HIRING FOR INTERNATIONAL VOICE PROCESS AT FIRSTSOURCE SOLUTIONS LTD POSITION SUMMARY CUSTOMER SERVICE VOICE PROCESS A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: o Answers incoming customer ...

  • Good English communication skills and fluency in Hindi language Qualification : PUC / Diploma / Graduate in any discipline

  • As a Title searcher you will order, review, and maintain titles searches from the vendor companies to determine a property titles legal condition. Summarizing recorded documents affecting title to property, such as mortgages, deeds, agreements, Deed of trusts and associated documents, probate, tax bills, certificates into an application for our clients. You will also examine GI matters for the affecting ...

  • Resolving customer issues over call (Voice Process) JOB CODE: HC008 Skills Required: Good English communication skills and fluency in Gujarati

  • Undergraduates (10+2 / 10+2+Diploma ) and BE/B.Techs with minimum 6 months experience in Customer Support BPO NOTE: Undergraduates / B.E / B.Tech FRESHERS and Post Graduates CANNOT APPLY SKILLS Excellent Communication Skills Ability to do Multi-task *Only candidates with excellent communication skills will be shortlisted

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