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96 jobs found for Customer Service / Call Centre / Operations / Data Entry in Madurai

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  • Candidate should have 2 years on papers exp as TL Should be from inbound customer service process Good comms Should be comfortable with 24*7. Graduate candidates only

  • *Must have 2 years of on paper experience as Team Leader.* *Experience in Sales along with Dialer* *Insurance Sales experience will be plus point* *BPO Experience ...

  • Candidate should have 2 years on papers Process Trainer Exp from Customer service background. Excellent comms 24*7 Environment 6 days working Rotational shifts

  • Qualifications - (a) 2-4 years of WFM experience with minimum 1 year as a Planner. (b) Minimum HSC (c) Expertise in erlang method (d)Flexible, creative problem-solving, anticipates changes and welcomes challenges. (e)Strong computer skills that include proficiency in MS Office suite, particularly Excel. (f)Knowledge of UCCX/Cisco phone systems/WFM scheduling tools a definite asset. (g)Previous experience in a ...

  • 2-4 years of WFM experience with minimum 1 year as a Planner. Expertise in erlang method. Knowledge of UCCX / Cisco phone systems / WFM scheduling tools a definite asset. Should have experience in Capacity Planning & Forecasting (1 year at least) For Scheduler 1-3 years of WFM experience with minimum 1 year as a Scheduler. Advance knowledge of scheduling tools like Blue Pumpkin, IEX, eWFM etc. Should have ...

  • Qualifications - (a)1-3 years of WFM experience with minimum 1 year as a Scheduler. (b) Minimum Higher Secondary Education (c) Strong computer skills that include proficiency in MS Office suite, particularly Excel. (d) Advance knowledge of scheduling tools like Blue Pumpkin, IEX, eWFM etc. (e) Generate best suitable work patterns and shift activities (f) Generate schedules and track scheduling efficiency (g) Must be ...

  • -Utilize historical data to coordinate and schedule all TC Flow Operations work activities to meet or exceed KPI working in a multi-lingual / multi-site operation. -Manage UCCX skill-based call routing based on Operations requirements/direction. -Should have experience in Capacity Planning & Forecasting(1 year at least) -Should have experience in Scheduling with IEX tool (1 year at least ...

  • Working through the phases of project: - Define data requirements for creating a model and understand the business problem - Clean, aggregate, analyze, interpret data and carry out quality analysis of it. - Set up data for statistical modeling - Development of statistical/ econometric. models. Working along with the team and consultant/ manager Looking for insight and creating a presentation to demonstrate these ...

  • Experience of working across one or more geographic territories. Good understanding of 3rd Party Risk Management concepts, policies and Procedures. Update/Review IRQ and Profile periodically Initiate applicable risk assessments like Information

  • Age: 23 to 35 years of age Candidate should be residing within the local transport limits one way Cab provided in the night UG /Any graduate/ Post Graduate Hiring for freshers and Experienced KEY RESPONSIBILITES: o Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call. KNOWLEDGE AND SKILLS: o Excellent ...

  • JOB PROFILE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. Responsibilities : Answers incoming customer calls/chats with a friendly and positive manner and provides outstanding service to the customer throughout the ...

  • Experience in US Mortgage Domain (Title Search, Examination, HUD Review, Title Commitment, Title Tax, Title insurance, Pre-closing, Closing, Closing Disclosure, Funding, Pre UW, UW, Escrow, Foreclosure, Cashiering, Loan Modification, Modification Underwriting, Loan Boarding, Escrow, Loan Setup, Loan Processing) Designation: Associate, Analyst, Senior Analyst, Team Leader Good Communication Skills Spoken & Written Strong ...

  • 1.Knowledge in US mortgage business(Origination, Servicing or Title Services) 2.Over 8 - 10 years of US Mortgage banking experience, Sufficient experience, including supervisory experience, to maintain an in-depth understanding of the organization and business and handle problems and issues that arise, and solve problems without precedents or guidelines 3.Self-starter, Good people management skills, Good ...

  • A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. Responsibilities : Answers incoming customer calls/chats with a friendly and positive manner and provides outstanding service to the customer throughout the duration of ...

  • HIRING FOR INTERNATIONAL PROCESS AT FIRSTSOURCE CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction KEY RESPONSIBILITES: o Answers incoming customer calls/chats with a friendly and positive manner and ...

  • CUSTOMER SERVICE A CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. KEY RESPONSIBILITES: Answers incoming customer calls/chats with a friendly and positive manner and provides outstanding service to the customer ...

  • Walk -in to " igNITES Human Capital Services " to avail these opportunities Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English/Hindi and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift ...

  • WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S IN BANGALORE. Walk -in to " igNITES Human Capital Services " to avail these opportunities Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English/Hindi and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift ...

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