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Work at Pitampura-Customer Support cum Operations Executives, Male/Female

New Delhi, Delhi-NCR

Phoolwala.com Pvt. Ltd

Job Description

Phoolwala is India’s leading online florist company, delivering fresh flower bouquets & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.

 We are looking for the candidates for the post of

Customer Support cum Operations Executives, Male/Female

Opposite: Kohat Enclave Merto Station, Pitampura, New Delhi

Salary: Between 14000/- to 15000/- per month + incentives

Job Profile

  • Live chat with online customers, generating orders.
  • Orders booking on phone, forwarding to the respective vendors
  • Coordinate orders deliveries updating status to the customers
  •  Handling complaints and providing quick solutions
  • Achievening monthly goals

Requirements

Candidate Profile: Male / Female

  • Should have Excellent Communication Skills and Convincing Power.
  • Fluent in English & Hindi
  • Good at Computers
  • should have at least one year experience in telecalling, tele sales & marketing, customer support or any related field.

Job Advantages:

  • No Night Shifts
  • Fix duty hours
  • Opportunity to work with 10 years old Company
  • Weekly off, casual leave &  gazetted holidays, Yearly growth in salary
  • Atractive salary and incentive
  • Very near to Pitampura Metro Station

Company Description

Phoolwala is India’s leading online florist company, delivering fresh flower bouquets... & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.

Since years, Phoolwala has catered to more than million happy & satisfied Indian as well as NRI customers (view testimonials). Other than regular flowers deliveries, it offers worldwide festivals gifts for Rakhi, Diwali, Christmas, New Year, Valentine’s Day, Holi, Mothers Day, Fathers Day etc. What set Phoolwala India Florist apart from the dime of dozen florists is that it carved a niche in delivering the flowers on time with strict adherence to quality norms.

Phoolwala undertakes deliveries through the strong network of florists and vendor’s having expertise in floral & gifts industry for more than a decade. Phoolwala India Florist is equipped with latest technologies, User Friendly Web Portal, Dedicated Live Chat & Customers Support, SMS Alert on order booking & delivery status, Mobile Apps & Loyalty Program for valuable customers, Newsletters on upcoming festivals, latest products updates and provides a hassles free platform for placing flowers gifts orders online.

Phoolwala have strong florist vendors network in more than five hundred cities in India to sends flowers gifts to Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chennai, Pune, Ahmedabad, Lucknow, Hyderabad, Secunderabad etc.
  Read full description

Additional Information

Last updated:
18/05/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
3
Minimum experience:
One year
Education:
B.A
Salary range:
₹ 1,68,000 - ₹ 1,80,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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