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Wintel-L2 (Ops)

Bangalore, Karnataka

Add On IT Systems

Job Description

Relevant Experience: Min 3 years of experience working on Windows Server Infrastructure and at least 1 year of L2 level support on Windows Sever, Hardware and VMware

Educational Qualification: Bachelors/Master’s Degree in any stream (engineering background preferred) with excellent academic track record.

Job Description:

• The primary responsibility is to work on the existing or new Incidents, Service requests
and Tasks
• Escalation point for L1 and triage the unresolved incidents or Requests to L3


- Installed, Configured, maintained and have done troubleshooting of Windows Server
operating systems
- Added and removed Windows server features and roles such as Terminal servers
(RDS), DNS, DHCP, etc....
- Done troubleshooting using Performance Monitor or any other tools, Event Viewer
and Task Manager
VMWare: Created Virtual Machine, performed cloning, created and deleted
snapshots, added and removed hardware resources on GuestOS
Hardware:Configured and performed basic troubleshooting of RAID (Software and
hardware) and comfortable using disk management tools
Active directory: configured and performed basic troubleshooting of Active directory,
DNS and Group Policy, DHCP
Exchange: Have created User, shared and conference mailbox. Have done
troubleshooting for inbound and outbound mail queues
Linux: Install any distributions if Linux OS, troubleshooting server performance using
various tools like tar, rpm, yum, apt-get, Configure, Manage & troubleshoot
User /Group permission
Anti-Virus: Have done troubleshooting AV definitions updates, cleaned, deleted &
quarantine infected files
Patch management: Has done windows server patching using tools such as WSUS,
SCCM, LANDesk etc...
- Candidate working with Managed Services/IT Services company is preferred, and a
background in dealing with global teams and remote teams will be a strong plus
- Knowledge on ITIL will be a strong plus
- MCSA Certification on Windows server 2008 or 2012 is a strong plus

Company Description

Add On IT Systems is a growing company incorporated in 2013, based out of Bangalore the... capital of the Indian state of Karnataka also known as the “Garden City of India”. We provide IT Solutions and Services in the areas of Software Development and Integration services.

Add On IT Systems specializes in:

Enterprise Applications like ERP: Flagship Product Implemented
Custom Application Development
E-Commerce and enabling B2C
Content Management Systems (CMS) based Intranet & Internet Solutions
Consulting & Outsourcing Services
Network solutions, Server side implementations, and Infrastructure solutions
  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Jobs in IT - Systems / Networking / Security
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