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WFM Dialer Analyst

Mumbai, Maharashtra

Creative Indian

Job Description

Assigning Operator skills Optimize use of tools/technology & workforce management technique
Provide recommendations to the Management on potential issues
Dialer Analyst is responsible for building & supporting campaigns for Outbound Business


Handling end to end Dialer activities & Dialer maintenance for all Outbound Process.
Uploading calling data with all preliminary checks from Dialer end.
Knowledge & Hands on experience with Mega Dialers like Genesys, Davox, Aspect, Noble etc

Company Description

Set up in 2006, with an aim to provide efficient and effective HR Solutions in the Recruitments... and Training domain.

Our experienced & efficient Consultants are able to immediately comprehend your requirements because they have been in your position themselves. As former professionals from the domains we serve, they are familiar with your projects, your budgets and your deadlines. They are ideally placed to understand your urgent requirements and provide you with quick yet effective staffing solutions
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Salary range:
₹ 1,50,000 - ₹ 4,00,000 / Yearly (Gross Pay)
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