The VP of SaaSOps will manage a team of 5-15 Software SaaSOs Managers and ensure the team solves their daily challenges by removing blockers and managing constraints. It is expected that you will be monitoring the team’s daily and weekly performance using our proprietary tools..
The Vice President of SaaSOps ($200K/year) will be expected to ensure the availability, uptime and cost optimization of our high-quality products. You should have an always-on mentality, a passion for metrics-driven decisions, and a desire to execute drastically differentiated technical operations processes using cutting edge technologies.
You will be responsible for building out a globally dispersed technical operation using distributed teams and an ultra-efficient application hosting infrastructure. Your first priority will be to scale these activities – while continuing to meet tight, daily SLAs. Priority two will be to focus on longer-term planning to drive continuous improvement.
Additionally, we expect you to lead & perform deep-dives into weekly metrics and escalations and leverage your broad Technical Operations Management experience to raise the level of the team performance in an atypical, fast-paced environment.
Crossover is redefining the way people work. Brick and mortar offices are history. The... future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth. Read full description