Good in English, Hindi Language (Compulsory).
Willing to work in different shifts Morning & Afternoon Shifts (flexibility) - 24/7
Calls related to Claims and Approvals, Reimbursements.
Handling customers calls and call back for complaint calls.
Responsible for attending calls & have to co-ordinate with the customers in regard.
Responsible for conducting briefing about any changes / new updates or process change from time to time
Good Communication skills for Handling Escalation Emails & Calls
Ability to effectively deal with and manage stressful situation.
Over 92% customer satisfaction index is a clear reflector of our quality technical support... service. Our live experts will provide assistance for each and every software related issues, Installations of important software and application which will enhance your system performance, Troubleshooting of your windows, software, virus, spyware, malware and related problems. STLC has the capability to bring a fresh perspective to solve existing technical problems, in the course of the engagement to enhance business Read full description