Virtual Relationship Manager Thane ( Phone Banking) - Bank - Inbound Salary upto 30K In Hand
To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors
Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets
This skill will also do sales with assigned customer based mapped to them
Measure of outcomes NPS, Service Level, Service Quality and Sales.
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Complete the logs specified by the process (End-of-day target)
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Should be a least graduate.
Better soft skills conversational skills and English
Fresher or Experience in any industry can apply
Age limit: 35 yrs.
Average to Good English is a must
Ready to work in fixed shift i.e. 9.30 am to 6.30 pm & Sunday offs is a must
No Night SHifts
No Rotational Shifts
Must have basic knowledge about Banking & its products like - Benefits of Credit Cards / Loans / Debit Cards and Loans - its types
Hy Fly Consultancy is based at Mumbai & Navi Mumbai.
It is a recruitment... consultancy which provides free placements to candidates.
We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.
We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.
For further queries, please mark an email to us or call us. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- Between three and five years
- Compulsory Education
- Salary range:
₹ 1,30,000 - ₹ 3,90,000
/ Yearly (Gross Pay)
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