Thanks for usingCareesma. Job Offer printed on the 27/05/2018.

USER OPERATIONS ANALYST

Mumbai, Maharashtra

Action India Pvt. Ltd

Job Description

DUTIES AND RESPONSIBILITIES:

?Understand Client Policies and Guidelines
?Review user reports regarding website content
?Make decisions according to the defined Policies and Procedures
?Identify improvement opportunities in work flow and suggest solutions
?Interface effectively with other internal and Client teams

KEY QUALIFICATIONS/ SKILLS

?Read and write skills in English is a must
?Strong Read and write skills in regional language (Tamil or Bengali or Urdu)
?Strong knowledge of cultural context in the transactions handled
?Preferably a Graduate with minimum 1 year of working experience (preferably in a multinational environment)
?Ability to work analytically within a problem- solving environment
?Detail orientation and client focus
?Passionate about the internet

Working Conditions
?Pick and drop facility based on the working hours
?Cyclical work shift including work hours at night Other skills

?Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously
?Adaptable to learn new processes, concepts, and skills.
?Demonstrates the ability to work as part of a team adding positive attitude and business focus
?Ability to work in a fast- pa

Company Description

Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist.  Read full description

Additional Information

Last updated:
18/05/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
B.Tech/B.E.
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
Save job
Go to Top