Ensure outstanding customer satisfaction by maintaining strong working relationships
Co-ordinating with sales team for after sales service.
Documentation & follow up of customers for payment
Responsible for the closure of sales & handing over the apartment to the customer
Should act as an Intermediary between the bank & customer.
Must able to prepare weekly, monthly reports & MOM.
Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion
Provide proper refund and compensation to customers on time
Assist sales team in business acquisitions, planning, retention and management
Managing client relationships to build a reputation for excellent service and generate continuation of business.
Negotiate and manage agreements through business contract process.
Identify and develop problem solving methodologies to resolve customer issues
CRM - Female Any degree
5 to 7 years of Experience in sales operations & CRM
Upto 30k pm
Location : Alwarpet, Chennai
Pranav HR's philosophy towards its candidates and clients is simple. A team that... assures Quality & Service. Our entire team is focused on earning trust and goodwill of its candidates and clients by delivering excellent customer service and satisfaction. Read full description