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Unix L3

Mysore, Karnataka

Bask HR

Job Description

Manage UNIX and related Infrastructure and work on issues and support tickets routed by level 2

team and by TI customers.

o Manage Veritas Foundation suite of products, Solaris Volume Manager, etc.

o Configuration/Troubleshooting of Naming services, NIS, NIS+, LDAP, on UNIX infrastructure

o Support infrastructure for web and application servers such as Tomcat and Apache

o Collaborate with worldwide Team members/customers, attend team meetings and engage with

global L2/L3 teams

o Interface with vendors to resolve bugs / apply patches, etc.

o Automation of day-day run-maintain activities using shell/Perl/VB scripts

o Provide daily support and troubleshooting for test and production hardware, software, and

operations issues

o Monitor emails routed to level-3 team, convert them to tickets and work towards resolution

o Follow Change Compliance through TI change Management process and procedures

o Work with TI customers, application owners, infrastructure support engineer, etc. in resolving a

reported issue

o Participate in rotational On-call and support the operations outside core business hours on

issues getting escalated from Level 2 team

o Work with PSA (Production Stop Analyst ), apprise the situation and help in resolution of the

same

o Participate in projects, tasks and activities owned by functional domains and drive them to

successful closure meeting timely milestones

o Deployment of automated processes to regain efficiencies

o Develop processes to leverage Level 2 support team for support activities

Company Description

BASK HR Consulting Pvt. Ltd. specialises in the effective
recruitment and selection... of permanent, temporary &
contract staff.
  Read full description

Additional Information

Last updated:
21/11/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between five and ten years
Education:
Compulsory Education
Category:
Jobs in IT - Systems / Networking / Security
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