Expertise in Reservations, Ticketing, Fares, Routings, Client handling, Auditing, e-Ticketing, PNR Creation, PTAs, Codes, Visa Regulations etc
Issuing of domestic & International tickets
Amadeus, World Span and Galileo knowledge would be preferred
Excellent communication skills, both written and verbal with strong presentation skills
Increase the sales and meet sales targets
Approaches, methodologies, techniques, and business development tools.
Assist clients with reservation changes, cancellations and refunds.
Secure new client sales and retention through up selling.
Proficient internet research skills for customer information.
Stay educated on airline rules, regulations and current affairs.
Provide the best customer services & alternatives for customer travel.
Ensuring the Service Level Adherence & delivery of quality work (In line with the assigned KRA's).
Excellent knowledge of computer reservations systems, GDS systems Amadeus or worldspan
Customer service to Assist them to book flights and travel assistance
Knowledge of Geographical Area
Ticketing Sales ( International and Domestic)
Should be willing to do Cross Selling
Handling any functions like Ticketing, Reservations, Fare Construction, Fare audit, Fare filling, etc. Maintain accuracy of information given and documented, car hire, travel insurance, hotel reservation.
Maintain accuracy of information given and documented.
Handling Bookings, Documentation, Complaints handling, refund, cancellation etc.
Has good Knowledge of flights reservations, cancellations, schedule change, etc.
Good knowledge of GDS
Good Communication Skills.
Can think "out of the box".
Must have knowledge to make itineraries
Good working knowledge of computers
Good Customer handling exposure
Strong Convincing skills
Handling travel products
Should have experience in Ticketing sales (Domestic or international) or Should know to design travel packages ( International and Domestic
With over 60 years of combined experience, Earnest Educational Tours offers a wide range of... travel and tourism related services targeting the dynamic educators. We focus on providing exceptional experiences to the students and teachers around the world. Read full description