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Travel Sales Service Consultant- International/Domestic flights

Gurgaon, Delhi-NCR

Earnest Travel And Hospitality Pvt Ltd

Job Description

Expertise in Reservations, Ticketing, Fares, Routings, Client handling, Auditing, e-Ticketing, PNR Creation, PTAs, Codes, Visa Regulations etc

Issuing of domestic & International tickets

Amadeus, World Span and Galileo knowledge would be preferred

Excellent communication skills, both written and verbal with strong presentation skills

Increase the sales and meet sales targets

Approaches, methodologies, techniques, and business development tools.

Assist clients with reservation changes, cancellations and refunds.

Secure new client sales and retention through up selling.

Proficient internet research skills for customer information.

Stay educated on airline rules, regulations and current affairs.

Provide the best customer services & alternatives for customer travel.

Ensuring the Service Level Adherence & delivery of quality work (In line with the assigned KRA's).

Excellent knowledge of computer reservations systems, GDS systems Amadeus or worldspan

Customer service to Assist them to book flights and travel assistance

Knowledge of Geographical Area

Ticketing Sales ( International and Domestic)

Should be willing to do Cross Selling

Handling any functions like Ticketing, Reservations, Fare Construction, Fare audit, Fare filling, etc. Maintain accuracy of information given and documented, car hire, travel insurance, hotel reservation.

Maintain accuracy of information given and documented.

Handling Bookings, Documentation, Complaints handling, refund, cancellation etc.

Profile:

Has good Knowledge of flights reservations, cancellations, schedule change, etc.

Good knowledge of GDS

Good Communication Skills.

Can think "out of the box".

Must have knowledge to make itineraries

Good working knowledge of computers

Good Customer handling exposure

Strong Convincing skills

Handling travel products

Should have experience in Ticketing sales (Domestic or international) or Should know to design travel packages ( International and Domestic

Company Description

With over 60 years of combined experience, Earnest Educational Tours offers a wide range of... travel and tourism related services targeting the dynamic educators. We focus on providing exceptional experiences to the students and teachers around the world.   Read full description

Additional Information

Last updated:
07/04/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Category:
Jobs in Consulting / Strategy / Corporate Planning
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