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Travel Process - Voice

Delhi, Delhi-NCR

EXL Service

Job Description

URGENT Requirement of Analyst for leading UK EMAIL Travel Process
This project handles End to end airline operations - Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries.
Candidate should be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. To be able to deal with customers and meet customer requirements.
Candidate should have hands-on exposure of GDS (Amadeus , Galileo ,Sabre , Apollo , etc)

Company Description

EXL Service is a provider of decision-analytics,operation management,outsourcing and... transformation services.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Less than one year
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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