Job Description :·
*Deliver presentations to Customer, relevant to the destinations and itineraries that meet their needs, in line with business aims·
*Addressing traveller queries by carrying out dedicated and relevant research on each of the travel destinations.·
*Prompt follow-ups at a committed time with travelers.·
*Being well - versed with essential and basic travel inquiries related to prices, weather conditions, reviews etc.·
* Understanding client specifications and suggesting suitable holiday package(s) or relevant service.·
*Guiding holiday expert and customer through the booking procedure.·
*Reaching revenue and profit targets.· Coordinating with internal operations to ensure the delivery of sale promises.
*Understanding of sales principles and customer service practices·
*Proficient in verbal and written English language Knowledge of customer and market dynamics and requirements·
*Solid communication and interpersonal skills· Ability to read, write and effectively communicate with customers, peers and management·
*Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
* Experience of 6 months to 4 years
* Age bar :30 yrs
* No Freshers Graduate or Under graduate with sales or Customer service/support can be consider.
* If BE or B-TECH candidate with sales experience or customer support can be considered.Prior experience of 6 months to 4 years .
* If worked with a travel company will be an added advantage.
* People from non-travel background are acceptable if they have very good communication skills and are customer centric.
* Candidate should have patience and should be a quick problem solver
TripFactory is the largest holiday store online where consumers can buy their holidays the... way they want either by customizing online themselves or seek assistance by talking to experts who can plan for them.
We believe consumers should get the largest choice and best prices with the best of find and discovery tools so that finding and booking the perfect holiday becomes very easy. Read full description