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Travel Consultant, Senior Travel Consultant

Chandigarh, Punjab

Earnest Travel And Hospitality Pvt Ltd

Job Description

The incumbent will be responsible for Inbound/ Outbound Tour Operations, etc.

Designing itinerary, costing, hotel bookings etc.

Handling customers for inbound/ Outbound holiday packages, follow up with customers and clients.

Would require customization of existing holiday package or building entirely a new package as per customer needs.

Dealing with customer enquiries and aiming to meet highest level of customer satisfaction.

Research appropriate holidays destinations suitable for adding to the portfolio

Present the customer with recommendations and advise them on travel accessibility concerns

Liaise with tour operators making sure they understand the customer's requirements

Dealing with Reservations, Operations, and Negotiations section

Operational duties (air and land arrangements) ticket bookings

Creative planning and designing of itineraries

Managing the reservations process for bookings in a manner which ensures guest budget is achieved

Handling of bookings from quote to finalizing, invoicing and travel documents

Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.

Calm and professional manner of servicing agents and guests

Proactive selling of our products and services ensuring the best possible Tours for the guests

An independent, curious and ldquocan do itrdquo nature

Create customized solutions which address client business constraints and leverage strengths of our Organization.

Maintain knowledge of industry trends in travel domain - Research competition and updates on global market trends

Conjuncture business challenges which are specific to target client and leverage our analytical experience

Eligibilty:

Good knowledge about travel industry and geography.

Should have knowledge about Inbound Tourist/ outbound destinations.

Good knowledge of GDS

Excellent communication and interpersonal skills

Good Command over English language

Should have prior experience of selling.

Sales experience in travel and tourism industry is required

Supervising or managing experience

Good time management and decision-making skills

Presentation Skills

Time & desk management

Computer aptitude and Attention to detail

Elaborating in writing explanations or descriptions

Working in an orderly manner

Exceptionally customer focused

A passion for delivering service excellence

An in-depth knowledge of Tour plan advantageous

Good knowledge of around the globe Tourism destinations

A willingness and aptitude to learn

Company Description

With over 60 years of combined experience, Earnest Educational Tours offers a wide range of... travel and tourism related services targeting the dynamic educators. We focus on providing exceptional experiences to the students and teachers around the world.   Read full description

Additional Information

Last updated:
10/07/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Category:
Jobs in Travel / Reservation / Airlines
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