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Travel back Office

Mumbai, Maharashtra

Sutherland Global Services Inc

Job Description

Interacting with multiple stakeholders involved in the transaction.
Good GDS knowledge.
Qualification: Graduates (any stream)
IATA certification preferred/ or should be Travel diploma certified
Experience: Minimum 1 to 6 yr experience

Short JD:
For Interline :
Manage and guide a team of Jr. Officers according to the respective Process Sales / Interline / Flown / Audit.
Maintaining all Reference Data required for the respective processes.
Ensuring that process is controlled and maintained.
Ensuring that quality and Time Line SLAs are maintained for each respective process
Generation of MIS and exceptional reports for their respective process as per client requirements
For Interline,
1. Inward and outward, bound controls to me maintained
2. SPA and Proviso Filing to be maintained
3. Tax filing to be Quality checked
For Flown,
1. Flight Schedule Maintenance
2. Exchange rate Maintenance
3. Control of flown process as per timelines.

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
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Additional Information

Last updated:
11/09/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
10
Minimum experience:
Less than one year
Education:
Compulsory Education
Salary range:
₹ 2,00,000 - ₹ 4,75,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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