TOP CORPORATE BANK HIRING FOR PHONE BANKING OFFICER/ CUSTOMER CARE/VOICE SUPPORT
• Any Graduate with excellent English spoken skills can apply
• Graduation mandatory
• Freshers/Experienced(International voice)
• International voice process
• Salary : 20k upto 25k in hand + Unlimited incentives
• 5 Days working
• Location- Mumbai (Goregaon East) / Chennai
• Captive Unit
• Fixed day shift for females
• Job Description:
Must have excellent communication skills in English.
Good listening skills and strong communication abilities.
To Attend the inbound calls of customers and process the queries & requests to customer's satisfaction.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
• No Targets
• Excellent Work Environment
Candidate must be a Graduate Pass / Appeared with no ATKT
Should be Good in English
Should be comfortable to work in Phone Banking Department between 8 am to 9 pm (any 9 hrs. Rotational shift)
5 days working / 2 rotational week off
Designation hike & Salary hike, after 6 months of joining
Salary for Fresher : 13.5k in hand + P.F. + Medical Benefits + Other Performance Based Incentives
Salary for Experienced : 24.5k in hand + P.F. + Medical Benefits + Other Performance Based Incentives
Designation: Customer Care Associate (sub dept will be dicided by managers for you)
Department: Phone Banking / Axis or IDBI or Janakalyan or Central Bank of India
Sub Departments: Credit Cards - Sales / Collection, Debit Cards - Sales, Retail (Individual Loans like personal, home or vehicle) - Sales, Business Loan - Sales
Reporting to: Team Manager
Training Period: 15 days product training & 1 month on job training
Designatin & Salary hike: After completion of 6 months - training shall be provided for TL, QA, QV, Trainer, or any support staff
To make calls & Answer calls of the existing customers of the bank
Customers may be from small retail shops who want to take debit card / Credit Card swipe machines, seeking for business loan assistance
May be an individual who is looking to take home loan, personal loan, credit card or debit card
Explain them the benefits, eligibility criteria, documents required for appluication, interest rates & etc of the product
Pure Day shifts: 9.30 am to 6.30 pm
Sunday fixed week off
Basic sales targets (if, acheived you will be paid incentives & if not, then only the slary will be paid)
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Hy Fly Consultancy is based at Mumbai & Navi Mumbai.
It is a recruitment... consultancy which provides free placements to candidates.
We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.
We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.
For further queries, please mark an email to us or call us. Read full description