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Tools Engineeer

Coimbatore, Tamil Nadu

FIS Global Business Solutions India Pvt Ltd

Job Description

Work with team to keep SolarWinds updated and participate in all SolarWinds based project work
Work on Team staggered over time period from 6am EST to 7pm PST
Team to configure and monitor real time SolarWinds alerts specific to bandwidth utilization
Identify issues - e.g., trends that occur all day, only specific hours of a day, only specific days of week, end of
month or beginning of month
Track branch failovers through SolarWinds and alert if traffic flips from primary circuit to backup circuits.
Track and monitor reports and alerts internal and external create troubleshooting tickets for threshold alerts
on WAN circuits
Help to develop threshold and bandwidth SLAs for Customers
Creation of new SolarWinds pages for customers
Track and monitor reports and alerts internal and external
Make recommendations to customers based on bandwidth and threshold trends (e.g., circuit upgrade proposal;
etc.)
Create and administer reports based on Customer requirements
Responsible for break fix of day to day and project fallout
Engage regional or CoE resources for further data collection
Consult with team members on domestic team for further direction
Participate in weekly staff calls
Help Author training and how to documents for filed and ERT / and technical engineers
EDUCATION REQUIREMENTS:
Bachelor's degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level

Company Description

FIS is the world’s largest global provider dedicated to banking and payments technologies.... With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. FIS delivers the most comprehensive range of solutions for the broadest range of financial markets and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. Every FIS solution has the strength you need for profitability today, and the power to help you manage whatever comes next.

First in financial technology, FIS is ranked third on the Barron’s 500, 426 on the Fortune 500 and is a member of Standard & Poor’s 500® Index. FIS has also been named the number one overall financial technology provider in the annual FinTech 100 rankings.
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Additional Information

Last updated:
28/01/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Two years
Education:
Compulsory Education
Category:
Jobs in Engineering / R&D
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