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Technical Support Engineer for International Voice

Vellore, Tamil Nadu

Sutherland Global Services Inc

Job Description

Assist customers with any Malware, Virus, Hardware related issues.
Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
Assist customers with installation / uninstallation of antivirus products.
Assist customers with product configuration, error messages & / or common issues
Project a professional company image through phone interaction
Provide customers with product and service information
Transfer the customer appropriate department if required

Eligibility:

Candidates with minimum 6 months of Technical support International voice experience can apply

Required Skills:

Must be able to communicate fluently in English .
Looking for both UG/PG .(in any discipline).
Candidates with experience in Customer support / Technical Support can apply.
Aspirants with good Tech knowledge and basic windows concept.

Benefits :

Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
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Additional Information

Last updated:
11/03/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Salary range:
₹ 2,50,000 - ₹ 4,00,000 / Yearly (Gross Pay)
Category:
Jobs in IT - Hardware / Telecom / Support
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