1. 1+ year of experience in technical support.
2. Good technical knowledge in supported customer specific Hardware and SW environment
3. Knowledge of customer service principles and practices.
4. Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.
5. Native Speaker quality in required local language/primary language.
6. English language skills are additionally implied.
7. PC literacy, especially usage of Microsoft Office package.
8. ITIL Foundation recommended.
9. Willingness to work in shift models, based on customer requirements.
Vanguard Human Resource Consultants is a joint effort of a team of professionals with over 2... decade of corporate experience - in marketing , HR and executive search.
We have earned the respect and trust of clients - from startups to multinationals. We have built capabilities to complete challenging, specialized assignments. . .
In depth industry knowledge and personal attention enables our clients to place immense trust in us - as the preferred HR consultants.
Our principals maintain a high degree of personal involvement throughout the consulting process. Working in close partnership with our clients, we serve as an extension of the client organization.
Our team specializes in Recruitment & Selections, Search, Organizational Behavior, Labor Law, Applied Psychology.
Our Consulting Philosophy. . .
We take into cognizance our client’s business design and strategy while offering customized human resources solutions. In the consulting process, the client is an active participant and decision maker. Our endeavor is to supplement internal capabilities and add value. Read full description