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Technical Documentation Writer (30K/yr) - (July-14)

Kolkata, West Bengal

Crossover

Job Description

Create and maintain user documentation for Aurea products, including but not limited to online and context sensitive help, installation guides, API manuals, technical bulletins, release notes, and best practice documents.

Solicit material and work from verbal communication, e-mail, functional and requirements specifications, and interim builds of the software in the development phase.

Evaluate the effectiveness of documentation, and seek ways to improve its effectiveness and economy.

Create the Aurea documentation architecture, standards, and production process, and contribute to these as needed in order to support changes in technology, style, or types of user interaction.

Function as the customer advocate during software development, suggesting functional or user interface changes in support of usability.

Requirements

Bachelor’s degree in a technical or scientific field, or in American or English literature with a minor in a technical field, or equivalent.

 

Fluency in the English language, styles, and conventions, with the ability to master technical concepts and explain them in terms appropriate for the target audience.

 

2+ years of technical writing experience in a software company. Exceptional written and verbal communication skills, including the ability to effectively interview subject matter experts, and to collaborate with others in writing, editing and reviewing large or complex documents.

 

Experience with structured authoring standards, such as DITA, and topic-based authoring; familiarity with single-sourcing and multiple output formats such as HTML, compiled help files, PDF, etc. Working knowledge of Web formats and technologies such as HTML, CSS and JavaScript.

 

·Desired Skills and Experience

 

A working understanding of programming and software architectures and/or databases Experience documenting APIs written in Java

 

Experience creating customer training course materials or videos

 

The ability to install, learn quickly, and to understand technical software, so as to be able to write about it clearly and accurately.

 

Experience working in a multi-disciplined team with remote co-workers.

 

How to upload resume to google drive

Type drive.google com in browser

Login to your google account.

Click My Drive or upward arrow next to create

Select the location where you have the resume and select the resume and click open.

Click on start upload.

How to get your sharing link

Go to google drive and right click on your resume you want to share and click on share.

On the window come up, click "Get shareable link"

Make sure the dropdown is set to "Anyone with the link" option then click copy link.

Now just paste that link into the text box where you want to share you resume.

 

Company Description

Crossover is redefining the way people work. Brick and mortar offices are history. The... future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.   Read full description

Additional Information

Last updated:
11/07/2018
Job type:
Full time
Position type:
Freelance / Self-employed
Vacancies:
1
Minimum experience:
Two years
Education:
B.Arch
Category:
Jobs in Content / Edition / Journalism , Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in IT - Software Programming / Analysis
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