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Team Leader Operations [ E-commerce Process

Madurai, Tamil Nadu

SP Staffing Services

Job Description

o Excellent communication skills (oral and written)
o Knowledge of MS office Suite
o Analytical, presentation & coaching and mentoring skill
o Should have worked in Voice and Non-voice and should be proficient in managing Voice and email process.
o Should be able to manage a team size of 20 with excellent team management skills

- Selection Process
o Interview by HR and Operations Round

Education and Work-experience
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Graduation is mandatory and PG is preferable [not mandatory]
Should be proficient in BPO related metrics and specially non voice queue KRAs

Company Description

Solution Provider, is a Manpower Consulting and Recruitment Services organization, head... quartered at Chennai India , with network spread across India .  Read full description

Additional Information

Last updated:
31/03/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
2
Minimum experience:
Two years
Education:
Compulsory Education
Salary range:
₹ 3,50,000 - ₹ 4,50,000 / Yearly (Gross Pay)
Category:
Jobs in Internet Technologies / Web / E-Commerce
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